I've eaten here before, and it's been good, but last night was either an off night for the restaurant or we just got the short end of a stick, and I was embarrassed as I had raved about this place. Myself and 5 of my customers were dining in and had reservations for 7 p.m., and we were sat at a table right by the kitchen. We were informed right away the restaurant was known for its steaks. We had appetizers elsewhere, so we ordered entrees straight away at around 7:30 p.m. after being sat and ordering drinks. Our waiter, Thor, was nice enough to get the bartender to make the same type of drink that one of my guests had enjoyed at the upstairs bar Blu in the hotel, though they regularly do not offer it, which was very kind. Unfortunately, our food took a LONG time to come out after ordering. Since we were sat by the kitchen, my customers were frequently turning around to see what was going on and if our food was coming. I believe we received our food after 8:15 p.m. and we were QUITE hungry by this point. 5 of the 6 of us ordered steaks, and 4 of the orders were filet mignon. The filet temperatures requested were well done, medium, and two medium rare. Two of them came out labeled medium, but one of the "mediums" was DEFINITELY medium rare while the other was very well done. On top of not being labeled correctly, they were also given to the wrong people (I ordered medium rare and received well done and my customer who ordered medium was given allegedly a medium that was medium rare). We had trouble getting anyone to come back to our table, but eventually we alerted a hostess passing by. In total it took about 15 minutes for the correct steak to be brought back out for my customer. At that point most of our group was done eating. One of my customers ordered a burger, and as soon as it was placed down she ordered mayo, but that was forgotten about until we reminded the waiter after he stopped back later to refill waters. Overall the timing of our meal felt very poor and I just felt like our entire table was treated as an after thought. For the prices paid, I would have expected better treatment and better food prep and execution. We did receive a free dessert, but compared to the approximately $60 steaks that were botched, it fell short of making the situation right to me.