The Riverside Theater — Attraction in Milwaukee

For the usher lady with the black hat and glasses in section LT2 thank you for interrupting the show for the people around me. When you asked me one time not to take a picture. I gave you the okay symbol 👌, a silent gesture at a musical show, and did not take another picture. You did not have to tell me 3 or more times to stop taking pictures , I tool 1. I stopped with the first ask. You interrupted the people's show around me. Should I have been taking a picture maybe not. Should you have been rude and interrupted the show for others and raised your voice? I don't think so. Do you feel that was appropriate behavior? Do you think the other people around me wanted to hear your mouth? Do you think your bosses think it was okay to repeat yourself when you're question was responded to initially with a silent 👌gesture? Again at a musical event. I did not speak, I did not interrupt people. It was a wonderful concert I seen. The most annoying part was usher's running around telling people to put their phones away, and not to take a single picture. If pictures weren't allowed, and were that big of a deal it should of been addressed better. I've been to concerts where I put my phone in a bag, it's locked it doesn't come out, you can't take pictures, simple! If the artist doesn't want pictures maybe they should provide them bags. Another nice thing would be if the ushers learned how they use their flashlights. My experience should not be ruined by you shining your flashlight down aisles into people's eyes in the middle of a show flashing them around to show people that don't understand where their seats are. Walk them to their seats. That's kind of the definition of your job. I can't have a phone out but you can have your flashlight out? Doesn't make much sense. I was informed by the person next to me not by the venue that an announcement had been made at the beginning of the show that they were not allowing pictures. If this is going to be such a big problem for the venue or the artist maybe they should have made it more prevalent, that way people would have been able to abide by the rules that were in place. By making a single announcement how can you expect everybody to know what to do? I'm in a public building most places you can take pictures. There were no signs. There's a big screen behind the artist, It could have been displayed there the entire time before the show began. Was it? No it was not. I know I'm not the only one that feels this way. It's annoying when the ushers are running around and the guests that paid to be there are waiting in the hallway to walk back to their seats to be polite did not walk in front of people. Yet you folks seem not to care if you ruin somebody's experience just that a picture isn't taken. A little bit of the golden rule goes a long way. 👌 Otherwise this place is a good venue! ! Not a bad seat in the house! Sound is great. They need to do a better job at finding people to understand their job. You only got this message because I felt like you berated me and interrupting others...

I'm only giving a 1 star because first impression is everything . Went to pick up tickets for the Blues festival and there were 3 cashiers . 2 were busy one was on the phone so I waited while I spoke to family on the phone to get the correct number of purchased tickets which was 9 . Within 2 mins the cashier Johnnie decided to tell me he's ready and I asked him a question about pricing, as I relayed the info Johnnie decides to take a call , in which it only took me 5 secs to do so and make a decision, because he decides to be rude and answer the phone in the midst of me relaying the price he then proceeds to shoo me away making hand gestures as if im a dog or child very rudely and to go to the next person. I proceeded to tell him he's being rude and not to shoo me away like a dog or child when he asked me to step up to service me ... once he's done and has this dumb look on his face he then tries to tell me he didn't know they were helping someone which is besides the point and then wants to service me . I snapped back I no longer wanted his help and proceeded to the next cashier whom was very informative, courteous and patient. But Johnnie is VERY rude and doesn't need to be in customer service helping people . Deserves a write up or to lose his job cus he was beyond rude and...

The theatrical quality of the venue is exceptional with its vaulted ceiling and ornamental lighting and interior. On top of that, one could not help but be impressed by the exceptional performance of the symphony's tribute to John Williams. It was just what you would expect from a group of such high caliber. So why only three stars? In one simple word...seating. I'm usually not one to fuss, but in this case, these seats were not much better than a folding chair with a firm seat cushion and restrictive wooden arm rests (of which must be shared). These theater seats are better sized for children and are not conducive to the modern sized person. I am only 5'9" and I could barely fit into my assigned space! Lucky for me I sat on the end, second row in the balcony section. These "premium" seats cost premium dollars, but offered little for even standard comfort. Sorry, I hope I didn't step on anyone's toes. After a while, butt, back and joints started to ache, so ended up leaving early. Again, not a reflection on the symphony's performance. It was absolutely fantastic! Got remaining season tickets for front row. Hoping those experiences will be much better.

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