Roti Mediterranean Bowls. Salads. Pitas — Restaurant in Minneapolis

I only like this Roti because they serve Roti food (lol). But their customer service is piss poor. I went about 15 minutes ago after lunch rush (around 1:30pm) with only a few people in line. They literally threw my stuff, along with the few people before me, in the bowl all on top of each other. Now, I go to Roti often. I’m a rewards member and fill up the rings pretty quickly. But after today, I’ll probably hit Chipotle or NafNaf for lunch and hit other Roti locations when I’m not downtown. The attitudes of the people working the line are as if it’s a chore to put what you ask for in the bowl. And they take no pride in making the bowl like they do at other locations...as you can see in the pictures.

Food quality is good, but for $10 a bowl, the customer service could be much better. $7 at Chipotle or $10 at NafNaf is a...

I just tried to buy lunch for a man I met outside of the building and could not believe how we were treated as we went through the line to order food. The employees behind the counter quickly, loudly, and rudely tried to push the man through ordering as he was looking at the food options. At one point an employee physically moved to slap his hand away when he reached to point at what he wanted. Later, when he pointed through the glass, a GROUP of employees gathered and all at once were telling him that they couldn't tell what he was pointing at. By the time we got to the end of the line, the man was telling me he wanted to leave. From start to finish, this was an awful experience.

Afterwards, I called to talk to the manager who assured me that she would speak with the employees individually about how customers...

I loved coming here when they first opened! I stay away from the meat however because it's really chewy and I personally don't like the chicken or falafel at all. I liked how all the ingredients you can add are fresh, the cous cous is really good! I do wish they'd be mindful to leave the cilantro stems out of the tomato/cucumber mix because I always have to pick a bunch out. I stopped coming as often because I think this location lacks consistency with their staffing and customer service. There are only a few employees that I feel know what they're doing, and the others always seem to be all over the place. I've had a couple of staff members get into arguments in front of me which I just found inappropriate and not professional. If it happened once, I'd get it. However it's been...