Dumpling Story — Restaurant in New York

We had a wonderful experience at this place, a restaurant I would describe as "dim sum for dummies". If you want to have dim sum in Chinatown, but you're a little intimidated by the idea of a traditional dim sum parlor, this is the way to go.

You are offered a menu when you are seated, but you order online and can leave the check open to order more as the meal progresses. At the end, you flag down a server to pay. The server brings each item to your table, checking it off of a list they've taped to your table.

The food was delicious! We had the wonton soup, filled with dumplings and more flavorful than these Okies had ever had at a Chinese buffet back home. We also sampled the Crystal Shrimp combo, which was a good representation of their dumplings. In addition, we tried the beef and scallion pancakes, which were sort of like a thin pastry wrapped around slices of beef, and the salted crispy chicken, which were tasty nuggets of dark meat deep friend and served with a dipping sauce.

At the end of the meal, they gave us a complimentary milk pudding dessert b/c our check was over (was over --- we went big) $30.

The food was great and the...

Today, we are doing HS tours, and we visited Pace HS. By the time we finished, it was lunchtime. We are delighted that our first option had no seats available. Several kudos to the Dumpling Story.

1. Up-to-date technology—there is a tree with a tablet at the entrance, where you sign in and wait to be seated. It was relatively quick despite being busy.
2. Dining area clean and calm atmosphere - clean bathroom.
3. The music is modern but at a comfortable volume so you can carry a conversation with your group. If you are alone, good music is played.
4. Everyone (staff) we interacted with was professional and respectful.
5. Jason and Ella ⭐⭐⭐⭐⭐ EXCELLENT customer service. Despite being busy, they found their way to our table when we called for assistance (Jason) and answered all our questions about deserts and foods and what ingredients they may contain. THANK YOU 😁.

Lastly, their food pricing is very reasonable, and the food presentation and amount are adequate and beautifully served.

We highly recommend the Dumpling Story; we hope your experience is as good as...

Located at the corner of Grand and Chrystie Streets, Dumpling Story is a pretty restaurant. The interior is atteactivr with lots of foliage, a tree with a large trunk at the entrance that looks real and comfortable seating. Menus are on tablets. When I had passed DS earlier I saw a picture of Peking duck baos which caught my eye. I am very fond of these. After an appointment and the bus taking too long, I decided to eat here. The tablet had lots of choices. I chose the baos and pork soup dumplings. Two baos came first and the duck skin was flabby. Ideally the skin should be crisp. The duck meat also was not up to par. I thought longingly of the superb ones at Shanghai You Garden in Flushing. The pork soup dumplings had thick wrappers and little broth. This was disappointing. I had wanted to like this seven month new restaurant which had beautiful decor including the unisex restroom but it didn’t translate to the...