Let me preface this by saying I understand their native language. I've ordered here multiple times and they always try to over charge me. When I point out the discrepancy between the price on the menu and my bill, they always back track and give me the menu price.
When the little girl takes my money (the correct amount), I hear her mom telling her daughter in chinese "can't charge this guy extra" along other snide remarks that aren't family friendly. So there is no dispute that they charge customers extra.
Disgusting way of doing business. If they want to raise the price, they should just raise it. Not even considering the fact that they are setting a bad example for the kids that work there.
With that said, their prices are cheaper than their competitors; the sole reason why I went there. But I've thought about it and I am willing to pay more and go to a legitimate establishment. If they are willing to be dishonest with your bill, who know what else they are doing with your food....
Read moreGood Chinese food down the street from me. Reliable. Dumplings yummy! I’m docking a star only because they messed up my order one time (things happen and it’s not a big deal) but I was a little put off by whoever answered the phone when I called them about it. I had ordered their diet platters which well… the whole point is for it to be plain steamed with no sauce. One of the meals was covered in sauce. Again, it wasn’t a big deal because I knew it was an easy fix but I kept explaining things to the woman and I felt like it took her several minutes to do right by the customer. She sounded annoyed with me. I wasn’t trying to complain, I just wanted the correct replacement. I can’t have the sauce :-( The delivery guy was nice though throughout the whole thing and my food was eventually replaced. Maybe it was just...
Read moreI normally have great service and rarely order online but today I ordered plain lo mien and got lo mien with tinnie pieces of meat in it. I'm a vegetarian but what if this kind if error cause a food allergy or food poisoning. Plain lo mien does not come with anything mixed in it. And you can clearly see the small pieces of meet. Just highly disappointed. I guess seemed like a new customer being that I rarely order online. It's not like it was done on purpose... but mixing up an order that's plain is pretty noticeable.This is my lifestyle not a diet.
Recieved a new lo mien and it still has meat in it. Smh ok no longer my favorite Chinese restaurant. I've been a patron since January and never had this...
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