Subway — Restaurant in New York

I had a few minutes ago a bad experience with this restaurant. I called the store to cancel an order and they didn't help me. Why? because they told they can't do that, then after our conversation, put my order in picked up. THAT IT WAS NOT TRUE!!!! . I never picked up the order I just wanted a refund!!!!. I wanted my money back and the excuse was that they (as employees) can't cancel orders. Now, I lost $30.46 because they didn't want to cancel my order and a refund is not an option either. Please be careful with this store. They stole my money. I hope someone from here can reach me out to...

we stopped here this morning to get some breakfast subs but we experienced some truly terrible service. ads in front and in clearly saying breakfast available but when we ask for, young man said no breakfast (at 8:45). then wanted to get herbs & cheese subs but again not available. the best was the end when he said that we can't sit in as he will close the place soon... seriously??? suggest to review procedures at this branch because this is deep low location. recommending to avoid because staff could completely spoil your otherwise nice morning with his earphones in...

I went there few minutes ago. I believe the employee was Hispanic and he was on the phone. When I walked in, he told me they ran out of bread. Then I went out and walked back in when I saw him preparing sandwich for other people. So I asked to get a 6 inch tuna sandwich. He started to make my sandwich the way he wanted to. For example, I asked for cheddar cheese he put pepperjack without asking me. Made me wait 30mins. The drink fountain was also not working. And they don’t have all the toppings. Very bad experience. What a waste of...