Wendy's — Restaurant in New York

I ordered a baked potato JUST so I could use the bathroom. I had been searching for a bathroom for 45 minutes because there are no bathrooms in New York to be found. And they LIED and said the bathroom was out of service, so I actually peed myself. Yes, I COULD NOT HOLD IT ANY LONGER. Disgusting place. All the people working there were so disgusting. They deserve to clean my pee off the floor for lying like that, when I placed an order to eat a baked potato there. They refused to give me the code to the door forcing me to pee myself. I love their bacon/cheese potatoes and I was actually hungry too. I left degraded and humiliated. People took videos of me to made fun of me. That’s how Wendy’s is. That’s how New York is. Basic human decency does not...

I simply wanted 2 strawberry lemonades for my partner and I. A transaction that should have taken no more than 2 minutes turned into a half an hour nightmare. I paid at exactly 10:50pm tonight (03/21/2024) and did not walk out until half an hour later with TWO, just TWO drinks. Incompetence is just one of the words I can choose to describe the employees, who would rather cater to door dash, Uber eats and Grubhub orders as opposed to walk-in customers. Coupled with the fact that there was no ice to begin with, the environment was dirty and disgusting to begin with. No communication between employees to make the expediting process smoother, no engagement with customers, horrible...

Incompetent staff. As I walked in the front staff lady told a crying lady that she was crazy. My food took way too long The fries were cold. I should not have been surprised since I saw them sitting there for 30 mins. The atmosphere is full of rowdy and annoying people. The kiosks half the time dint have receipt paper This place will decrease what you already think about Wendy's. WHAT AN ABSOLUTE HEADACHE. They never gave me my food so it was a costly lesson. Don't go to a Wendy's in the hood. It's sad because it BRAND NEW. So you know it's...