Yakitori Sun-Chan — Restaurant in New York

Very bad experience in this restaurant! The waiter was extremely rude and ridiculous!!! 😡Don’t trust the recommendation on other apps, I totally suspect it’s their paid ads. The waiter's English is poor. When we confirmed the meal, we told her that she made the wrong order. We felt that it was difficult to communicate with her, therefore, we confirmed it twice. We ordered "regular" tuna handroll and spicy salmon handroll, and the result was spicy tuna handroll and spicy salmon roll. When the other waiter asked her to confirm, she refused to admit that it was her problem, saying that the food served was the same as what we ordered, and the problem was on us. But we still say we will take it. Around 5:00 on weekdays, there are 3 table people in the restaurant, and no water was added during the whole process. The WORST part is 3⃣️! We tipped 10% at checkout because the service was really poor. She took the bill in front of us and said the tip was wrong. I brought a suitcase to NJ that day. Maybe she thought I didn’t understand the rules of American restaurants, and told me that the bill was written with a recommendation of 15%, so the minimum must be 15%, otherwise I couldn’t go! I have encountered a waiter with an average attitude, but I have NEVER encountered a person who forced customers to tip and kept people from leaving if the service...

Sun-Chan, an old restaurant near Columbia, has long been known for its Nagoya eel over rice, but a recent visit really disappointed me.

First of all, it is very slow to get seated, the seat has been empty for a long time but the waiter will turn around and ignore you anyway. The food is also very slow, waiting for 20 minutes and you get a skewer, Yeah, one skewer.

The chicken wings had hairs on it. Sashimi was so so. We sat in the kitchen door, see that in fact, the cook inside are actually mexicans, outside the old guy and waiters are Japanese. So you call this authentic? I don't know, but regardless who cooked it, what we had were purely horrible.

I want to curse people at the very beginning of this oyakodon, because I really want to have a good oyakodon and that's why I came here at the first place! This looks and tastes worse than Yoshinoya's premade package... The egg is supposed to be half cooked, isn't it? Everything was overcooked. Eggs will cry when they know they've been made to taste so bad.

Pork chop rice is also super dry and hard.

Never...

I don't know how this place isn't more popular. It's so good, and there's so much variety - things that you'd actually see on a menu in Japan, not just boring chicken teriyaki. Obviously the yakitori is the star - they have a grill that you can watch from a seat at the counter - but it doesn't end there. I've enjoyed the udon sukiyaki, pacific saury, usuzukuri, nasushigi, maguro tataki, agedashi tofu, and more. And for place that makes so many different things, their sushi is really good. Order a few different plates, pick a nice sake or shochu, and you're set.

It's also just such a cozy place. The space is so understated, it feels like an old living room. So many American Japanese restaurants try to be way too "theme-y" - I really like that it's just a small, simple, nicely-lit room. You can't help but feel relaxed the whole time...