IHOP — Restaurant in North Charleston

If I could leave a 0 star rating I would. As my wife daughter brother and I walked in there was a man with a stick sitting in the lobby talking to himself stating he was going to hurt someone. We ignored it and continued into the second set of doors. A waiter was there to greet us and took us to our table right away. We told him about the gentleman in the lobby and he told his manager and the manager said to leave the guy alone and for us to ignore him... The waiter asked us what we would like to drink we ordered drinks as well as an appetizer. Our appetizer arrived to our table before our drinks. 30 minutes went by before the waiter came and asked if we were ready to order, we ordered. About 15 minutes later the waiter came back to our table and said I'm sorry I forgot your order and we had to reorder and he wrote it down the second time. We received our orders 30 minutes later and everything was burnt they cooked microwave bacon on a flat top until it was charcoal, the biscuits and gravy were cold and tasted like old chicken grease, the pancakes were dry and over cooked. The new Oreo waffle was on point. We asked for a manager and we're told the manager just go there and the cook that was cooking was the other manager. So they both came to our table about 10 minutes later. We stated everything that was wrong and the cook/manager said "well I noticed the bacon was hard due to whoever cooked it this morning" after he said that we asked why it's not cooked fresh made to order he refused to answer the question and they walked away from the table then one of the managers came back and said I took the waffle and one of the 2x2x2 off. I stated I wasn't looking for them to take it off but be aware of the food situation especially when we were the only 4 people ordering food.

All in all I will not go back to this establishment. I will go to another IHOP next time. Also the windows have wood rot from water damage and I guess instead of fixing the issue they just painted over the rot so pieces of the wall are falling apart of you rub against it or hit it with the...

We had breakfast at the IHOP in the Tanger Outlet on Wednesday February 26, 2020 - the food was very very good!!! Our waitress was also awesome! However, it took well over twenty minutes, before anyone seated the three of us, no one else in line, then we had to get the attention of one of the waitresses before we could be seated, at that time even our table was still rather wet and the floors also were very slippery. All of the waitresses was extremely busy trying to take care of the crowd already seated, so that is understandable, but a Hostess was not present!!

🤨 This is an update as of November 15, 2022. As you can see my last review was February of 2020, right before the pandemic hit the world!! 🌦 Today, as we were out and about, we wanted to finally have breakfast somewhere, we had groceries to pick up at Sam's that was ordered online. With that in mind, we decided to stop at IHOP again, 2 years later! Understandably, the pandemic has caused many businesses to not have the necessary employees to carry out their standards for their businesses. Upon arrival at the IHOP in Centre Point North Charleston, a Hostess again was not present to seat us, at this time there were about 5 to 6 people in line, we being number three. 😵‍💫 Eventually a Hostess showed up, and it very much appeared by her body language that she was annoyed, for maybe being sent to check us in or whatever was going on personally there. However we got shoved to a table and menus dropped on the table. 👱‍♀️ The waitress who would eventually wait on us, was sitting in a booth talking to her friends who eventually left and went out the restaurant. She was pleasant enough, and we were amazed that she did not have or use a pad, in which to write down our order, she actually remembered the order. However, my husband asked her if they gave a military discount, and she confirmed that IHOP did. 😖 But, when my husband went to pay out the military discount...

Absolutely terrible experience. From start to finish everything was awful. We had a party of 10 show up at 9:42am - at this time we were told that the air conditioning was down and that there would be a short wait. We were fine with this since our entire party was already present. 10:10am we were seated. Our drink orders were taken maybe 20 minutes after being seated, and brought out right after. Our food order was then taken, which the waitress stood at one end of the long table and yelled over everyone. Which was fine, at least we were being served. We were not brought any sort of refills for over 45 minutes, which at that time only 2 out of 10 people got a refill. Food started trickling out of the kitchen piece by piece after 1.5 hours. 6 out of 10 of the meals at our table were either made wrong, missing something, or completely cold upon arrival. 1 of us never received their meal altogether. We then voiced how unhappy we were and remakes of our meals started coming out little by little. We are now over 2 hours into this experience and asked to speak to the manager about the service. The manager seemed to care less about the issues and literally threw his hands in the air and walked away from our table. During this experience two other tables were seated in our section, both got their meals before us (still waited a long time to be served, and received the wrong meals and no refills). Those tables also complained. The manager avoided our section altogether. No one could seem to figure our bill out or tell us what we needed to pay to just leave, and ultimately split our bill completely wrong. We waited another 20 minutes just to get someone to get us our checks. Horrible experience and will never be going back. We were there over 2 hours, had to pay our bills, and received the wrong orders all while the restaurant was only maybe 1/4 full...