Hobby's Hoagies — Restaurant in Oklahoma City

went there to pick up an order and they made the sandwich after i had to explain what the order is so the order wasnt even ready or started by the time i got there. then they finished the order but didnt call out the name. meanwhile called out about a dozen peoples names then it starts becoming obvious they are skipping my order i am there to pick up. i go up to counter after about half an hour and turns out order is just sitting there with nobody calling my name. i am going to assume this is some kind of prejudice or game they are playing. i also heard someone comment about the situation thinking its funny that they didnt call out my pickup for that long while order is just sitting there in the back of counter in a bag. i will be sure to repay the favor in the future if i ever come across them in my line of service.

upon informing the owner about this experience she went and investigated and based on what i heard back from her the staff is too busy making up excuses as to why my pickup order wasnt called out. one of the excuse is that i walked outside and they had already called out my name. then why didnt they have any question about a random guy sitting in the entry area for that long? so they saw me walk out but couldnt see me sitting there that long? seems they resented that i was having a quick smoke break outside.

order wasnt ready when i arrived they actually had to ask what the order was i was sitting right infront of the cashier for half an hour and this person did not care that i was just sitting there

simply put they are passive aggressive or incompetent so...

I wrote a good review 5 years ago. I had to delete it and start over. Got the Italian sausage sandwiches. They really should be on the menu a label that says spicy Italian sausage sandwich. My mom doesn't like spicy stuff. We had to order her a Philly cheese steak. I tried to enjoy my sandwich but the Italian sausage was just super over spicy and I eat hot food I eat Sriracha you name it. I don't know what the heck is inside these sausages but it's like Serrano hot. It hurt me later on let's put it that way. Also one thing to note couldn't even bite through the Italian sausage sandwich. The sausage skin felt like it was way overcooked to the sausage and you can't bite through it. Looking like a dog chewing on a bone just trying to get a bite. Then the Philly cheesesteak she said nothing hot nothing spicy. I thought she was being crazy when she said it was hot and I was like no way. So I took a bite of it and it sure enough it's hot. The meat tastes like it had two tablespoons of black pepper on it I don't understand. I'm from Philly and New Jersey. The hoagies are not authentic flavored from the East Coast if that's what you're expecting. Very dissatisfied. I like this place years back but whoever's cooking the cheesesteaks now they're putting Cayenne or something in there. Unfortunately I won't be coming back or...

Immediately as we walked in for the first time ever we were greeted by an exceptionally rude employee who was in such a hurry to take our order that she couldn't do it right. There was one table in the whole place and they were finishing up their meal and there was still 3 hours before closing. Not sure why she was so rude and pushy or why she bombed everything on my wife's sandwich with onions in every part of that sandwich. More onion than any other of the ingredients combined. The only "difficult" request from out entire order was no onions on that sandwich. I will never be back and will spread the word of what customers mean to this...