I don’t even know where to start with how much I enjoyed my experience. But first off, they were so kind and so mindful. They had a barrier up between the receptionist and the guests, they were all wearing masks, they took your temperature, and they sanitized constantly. Being a walking ball of anxiety, I of course expected the worst, but straight away I felt comfortable. My massage therapist was absolutely wonderful and asked me what I did for a living to determine my needs on my massage and was spot on. She got me settled in and after a few minutes of the massage I could literally feel the tension melting away. The woman that did my facial was also a dream. She asked me about my skin-care routine and offered advice which was really great considering I have no clue what I’m doing. I have to admit I was a bit nervous going into such a snazzy place with all of my tattoos and piercings, but they literally couldn’t care less. They absolutely know how to adapt to YOU. Anyway, to sum it all up, after the appointment I was walking on air. My boyfriend set this up for me as an early Christmas gift, and I’ve gotta say, he really delivered. So guys and gals, if you want to get your S.O. something that will make them feel AMAZING, this is the way to go.. thanks again to the marvelous staff, you all really made my day/week/month. I...
Read moreMy husband surprised me with a facial and massage here for my birthday and to take my mind off the loss of my dog. The front desk coordinator was very welcoming and kind. Both the esthetician and massage therapist were great and professional as well. The building was so quiet and I felt like the only one there. The building itself makes you feel like you’re in a different country. The facial was absolutely incredible. I never knew what went into a facial and what it was about - but wow, It is worth it. The products all smelled so good and natural, the hot towels even smell amazing and my skin looked beautiful and glowy. I don’t think I’ve ever been so hydrated in my life. They even massage your neck shoulders and arms during the facial - it’s so nice! I have super sensitive skin and everything was very gentle too. I was nervous for the massage since I had never had one and I have a hard time getting comfortable but it was the most relaxing thing ever. The aromatic lavender scent with the massage itself about put me to sleep and took my mind off so much stress. I can’t recommend this spa enough and I highly suggest getting both the hour facial and hour full body massage in the same day. Thank you so much for making my birthday special and helping me...
Read moreI’ll start off with the spa being a fabulous place. I however keep running into problems every time I go. I prefer the Downtown location. I went to the NH locations for the first time Due to my last appt the therapist calling in. So at nearly 39 weeks pregnant and did not know I would have to go up 2 flights of stairs (1 long, steep climb). I also did not know cash was not being accepted due to COVID. I originally scheduled a 30 min massage but was told a prenatal should be 1 hour. More $ than I wanted to spend. My therapist was very nice and personable but my massage was not what I expected or what I’ve had done at Udander before. I filled out the questionnaire online & my lower extremities (calves, thighs, feet) and hands being my concern. Not much time spent on either. 🙁 Most time spent on my back and shoulders. I have some pretty sore hurting spots where the massage was too firm. I think the therapist did a great job but I probably was not the best fit in that situation. My massage started late and ended early. I would say 45min. There was also some construction going on some where in there so I heard some hammering, etc. if I go back, I’ll stick to the downtown location for sure. It’s very quite and there...
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