Chronic Tacos — Restaurant in Palmdale

I don't like leaving bad reviews, but the customer service was pretty bad. I paid almost $80 online for an order, got to the store and was told the employees can't access online orders so I have to download the app (I showed the order number and proof that the order was for this location. I also showed proof that it was charged to my account). The worker claimed the order would somehow transfer to the app. She hands me a mini-flyer for the app, I go to download it only to find out that it doesn't exist (yet). I told her I'll just pay (again) in store and call my bank later. They moved super slow even though no one was in the store when we got there. It took almost 40 minutes for a really simple order. Tacos were ok, but the beans smell rancid and the rice is bland. Not worth the annoyance of paying $140 in total for a 2 taco plate, 2 quesadillas, some chips, and extra greasy old tasting churros. The best thing about my meal was the Peach Sprite. I noticed that Highland HS was having a fundraiser, hopefully no one attempting to support the baseball team orders online because they'll have to pay again once they get to the store.

EDIT- WHEN I FIRST WROTE THIS REVIEW THERE WERE VERY FEW GOOGLE REVIEWS AND MOST OF THOSE WERE NEGATIVE. IT IS EXTREMELY OBVIOUS THAT POSITIVE GOOGLE REVIEWS HAVE BEEN PURCHASED. SKEEVY BUSINESS,...

The food is good! It’s great actually, me and my family just discovered this place and the food is amazing!! BUT..... they have the worst costumer service ever, every encounter was not a pleasant one, they rush you out the door and want you to pay before you even finished ordering, I honestly stuck around this long for the food but the final straw was when i had my encounter with CARMEN Carmen was very rude from the beginning, rushing us, and even got MAD because i wanted to add rice to my salad, i was in awed, Carmen constantly repeated that it wasn't a salad its a burrito bowl and said the menu is right there go look at it and i repeatedly told her that i knew the difference but that i wanted A SALAD AND WANTED TO ADD RICE & GUAC (because she charged us before even putting my food together) i lost my appetite and we ask for a refund, and CARMEN GOT MORE MAD, she kept hissing and shaking her head at us, wouldn’t even look at us I wont just leave this comment i will actually be calling corporate and try to report this because it’s really sad that majority of there workers treat there customers like this, if you don’t like where you work simply find a new place to work at.

The man cooking in the back was GREAT and all he did was give us a warm welcome, i wish it could've of been him...

Food was okay Very pricey I got 2 chronic fries one with asada and other with el pastor and 3 asada tacos paid approx. $41.59 and with no drinks (yikes) They need to add more spice to there salsa Customer service was not so great two women at the front seemed like they couldn’t work together I waited more than 40 minutes in line and the line was out the door wondering why did it take so long I was already thinking like wow it must be so delicious and great here and when I finally waited in line inside I realized why it would take so long both women would take there sweet time and they kept getting confused who’s order was who’s and they wouldn’t even finish helping one customer and they were already helping the next and what got me more mad was that 2 customers who were after me were helped before me and I was frustrated because my husband was waiting in the car with my baby and toddler for about 40 minutes I guess I was the crazy one for waiting so long but I was already waiting in line so long I had might as well kept waiting That was my last time I come here And there asada was in large chunks and very hard and chewy as if it wasn’t fresh I just wish that if people don’t like there job simply don’t work there and look for...