Paloma Scratch Kitchen — Restaurant in Pigeon Forge

If I could give this place 0 stars I would. This place is not family friendly. We were there on Wednesday night, It was my family and I. Thirteen in total, as soon as my sister in law walked in there she was greeted by the hostess. Young pregnant woman, my sister in law asked for a table and the hostess said “Oh i am going to have remove the breakfast plates from the table.” Mind you we got there around 9pm and place said closing time was 12am. She was with a attitude the whole time no smiles no nothing. We still decided to sit down. The waiter came and got our drinks. We got waters, club soda , and 3 alcoholic drinks. The waiter was not friendly at all. If anything he looked annoyed we decided not to eat there. My cousin told the waiter to close the tab and he walked away and I noticed he walked up to his coworkers and pretty much all happy that we will not be dining in. He brought the ticket and it came out to $68. I got water (tap water) with lemon, i was charged $3.50. Im pretty sure that’s ridiculous. If you have kids do not go. They will look at your like you are weird or crazy. We all left so mad and we stopped at McDonalds and ate there. Where we were treated much better!!!! Oh and is...

This was one of the worst dining experiences we've had in a long time. Although our waitress was nice enough, the food was absolutely horrible. I am Vegan & have a dairy allergy, and chose this place specifically because the menu has items marked as Vegan. I ordered the Avocado toast which originally comes with Egg Yolk and Cotija cheese so I specified with my waiter that I would need the Vegan version. I got halfway through eating my toast when some of the avocado fell off and the Cotija cheese was still on there hidden under the avocado. I also ordered a latte and asked that it be made with Oat milk, and it was made with cows milk instead. I took two sips and realized that I could not drink it. Please do not offer Vegan options if you do not understand Veganism, especially for those who have allergies.

My husband ordered B&E and his Bacon was super thick and not bacon-like at all. He said his eggs were unseasoned and undercooked. We spent $55 and then went to Starbucks for coffee and food instead. Super disappointing and we...

We were staying at the Wayback and decided to try Paloma after a long day at Dollywood bc it is located in the lobby of the Wayback where we are staying. We were greeted and seated promptly by Dumaa our server. She was pleasant and knowledgeable of the entire menu. I had shrimp tacos and my wife had the Mahi Mahi. The food was amazing. After 3 days of being constantly disappointed by area restaurants we found this experience to redeeming. There were 3 tacos on a char marked flour tortilla. The Mahi Mahi was grilled to perfection and was presented on a plate with a corn salsa and sauce. I am not a fish guy at all but we wound up each eating half of our dinner and then switching. I was blown away by the Mahi. That is a testament to the chef. Just when we thought we were finished Dumaa surprised us with cotton candy in a vase. Thank you to everyone at Paloma for a wonderful evening with amazing food and delightful service. We will be back before we leave the hotel. Looking forward to...