First visit took about 10 minutes to get a bagged up to go order that was specified as dine in so of course no courtesy tray offering catchup followed. While sitting close to the door behind what seems like the designated break table one employee dropped his drink while getting up only to place a cone nearby and go outside to finish his break, leaving someone else to clean it up once it was finally discovered. Last visit is taking place as I type, 15 minutes to get another bagged up dine in order after hearing "are y'all going to take that order out" coming from the kitchen for several times. Again, had to chase down catchup for what ended up being cold sponge-like fries that I didn't bother eating. Burger couldn't even melt the cheese. With what seems like 2-4 employees standing around and visiting at all times you can imagine my discontent. Watched a girl come out with broom and dust pan... She made it as far as the "break table" and then returned to the kitchen after visiting for a few minutes with her fellow employees. There's still a napkin in the isle two tables up and fries around the back door floor mat. With the slim selections that exist in this town and myself being a huge Whataburger advocate, it's extremely disappointing to know that I won't be visiting this store anymore....I can get cold food and anger issues for less than...
Ā Ā Ā Read morePatsy P who checked me out was very rude and surely acted like she does not like her job. When I asked if they did Military discount she said in a loud tone āNoā. I said ok thank you. She rang me up and asked what I was drinking at which time I replied sweet tea. She gave me a small container. I waited 25-30 minutes for a biscuit and gravy meal. She handed it to me and never asked if I needed any condiments as she walked away. I asked for ketchup as I walked back to front counter from coke machines. Again she was rude saying what you need! I replied regular ketchup as she pulled out tray with condiments and napkins. I asked her for napkins at which time she dismissed me pointing at napkins over by coke machines. I replied I guess I canāt get any from you as she turned away and walked back towards grills. This is a shame she acted this way especially when there wasnāt but maybe 6 people including myself in the dining area. This is Texas we donāt act that way. She certainly needs some retraining but maybe management doesnāt care especially since she was counting nasty dollar bills by food preparation area. What a terrible experience this was in customer service or lack there of.
Whataburger Look at internal cameras and verify what I am complaining about. Ever since whataburger was sold to northern investors it has gone...
Ā Ā Ā Read moreWhat a Burger is a hidden gem in the heart of the city. The burgers are made with fresh, never-frozen beef, and they are cooked to perfection. The buns are soft and fluffy, and the toppings are fresh and flavorful. I had the classic cheeseburger, and it was one of the best burgers I've ever had. The meat was juicy and flavorful, and the cheese was melted and gooey. The toppings were the perfect complement to the burger, and they added a touch of sweetness and crunch.
The fries at What a Burger are also amazing. They are hand-cut and fried to a golden brown. They are crispy on the outside and fluffy on the inside. They are seasoned with just the right amount of salt, and they are the perfect accompaniment to a burger.
The staff at What a Burger is friendly and welcoming. They are happy to answer any questions you have about the menu, and they make you feel right at home.
Overall, What a Burger is a fantastic restaurant that I would highly recommend to anyone. The burgers are amazing, the fries are delicious, and the staff is great. I will...
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