Gave my credit card to someone else and stuck me with the tab!!
Went here the evening of July 3rd. Fun place that I was hoping to make my new local spot. After buying a Corona and 3 Miller Lites, I asked for my tab. Turns out the bartender, Cole, gave it to someone else. He also put their drinks on my tab. I asked him to adjust the bill and I gave him another card to close the tab. He never charged that card and ended up charging me the full $114.95. Again, I ordered 4 beers. I'm guessing the shots of Rumplemintz Cole had while working that night probably didn't help the situation. They took my information down in hopes that my card would be returned to the bar.
I went back the next day and they said they had received a call from the person who had the card and that he was going to come in and return it. He didn't that day (Understandable, it was July 4th) but did the following day. I found this out by returning again to the bar. No one ever called me.
So I had the card back, now it was just an issue of the incorrect charges. I was more than willing to pay the $23 or so dollars for those 4 beers and made that very clear. They continued to apologize and made sure they had my information to let me know when it was resolved. After 2 more weeks of no calls and no charge corrections, I returned for a sixth time to find out the status. They again apologized and said they recently had a GM quit and that was part of the holdup. I then spoke to the manager on site, Dustin, who again took my info along with the transaction info a said he would talk to the operations manager the next day and that I would receive a call. I didn't.
I went back in for the seventh time this past Friday, July 29th. Saw Dustin by the bar and asked him the status. He then said they looked at everything and weren't willing to correct the charges since they had a signature. I had been exceptionally patient considering the hassle involved. I wasn't quite as patient after this news. I should have just disputed the transaction from the beginning, but again, I like the place and was hoping to make it my local spot, so I wanted to give them a chance to make it right and wanted to make sure I paid for what I got, rather than just dispute the whole charge. So now, that's what I will have to do, not to mention the hassle of getting a new card since someone else had mine for two days.
It's a cool place, most of the staff is great, just really disappointed that they wouldn't do what was right after knowing what they...
Read moreStaff are so rude!! I dropped my phone in there and when I tried to go back in to get it they refused to let me back in. Kept telling me the phone wasn’t in there. I was trying to go home but couldn’t call my ride since my phone was in there. At this point I’m balling my eyes out because I’m stranded downtown and they wouldn’t just let me in to get my phone. I knew it was in there since someone offered to bring me to my Airbnb to track it on my laptop. I asked to talk to the manager since the bouncer was so rude and he told me the manager didn’t want to talk to me. Super unprofessional. They told me I had to wait till closing so I sat outside for 3 hours until they closed. When I tried to knock on the door after they had closed I saw all the staff looking at me but wouldn’t let me in still. Even though they told me once they closed I could get my phone back. They finally let a random stranger who had been trying to help me all night go in to get the phone. I was never rude to any of the staff the entire night. Which is why I was so confused on why I was being treated so poorly. One of the bartenders actually tried to let me in to find the phone, however when I got to the door the bouncer said the bartender doesn’t know what he’s talking about. Just all around very poor management and bouncers...
Read moreI recently visited Crafty Squirrel for an evening out with friends, and I must say, it was an absolute delight! This trendy bar offers an extensive selection of craft beers, creative cocktails, and delicious food, all in a fun, welcoming atmosphere.
The moment we walked in, the upbeat music and cozy decor set the tone for a memorable experience. The staff was friendly, attentive, and knowledgeable, providing excellent recommendations for both drinks and dishes.
We sampled several of their unique cocktails, each one masterfully crafted and bursting with flavor. The menu boasts a fantastic variety of small plates and shareable dishes, perfect for groups. Their signature truffle fries and artisan flatbreads were crowd-pleasers, leaving everyone eager for more.
In addition to the great food and drinks, Crafty Squirrel also offers an array of entertainment options, from live music to trivia nights. It's the perfect spot to unwind and enjoy a memorable evening with friends or family.
Overall, I highly recommend Crafty Squirrel for its inviting ambiance, top-notch service, and creative culinary offerings. Whether you're a fan of craft beverages or just looking for a lively night out, this gem is not...
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