I went in yesterday and I got a turkey bacon avocado combo with chips a drink and a pastry. You would think that would be a pretty easy thing to get together, I went when they were not busy and there was no line whatsoever. I was in a hurry and I left and I did not get not get my chips, which the chips weren't the issue. I asked for my order to go with the counter they took my name and they brought it out not to go, and when I asked the counter cashier if I could get it to go she gave me an attitude and told me she could bring me a box and I can put it in the box and bag myself which that's not my job if I ordered something to go it should be ready and prepared to go, the cashier also gave me an extreme attitude because I asked her if I could get it put in a bag and have them put it in a to go form which I already previously asked for when I paid for my order which was nearly $20. I like to say that it was my mistake because I did not look in the bag before I left but I should not have to look into a bag to see if my order is complete because I work in customer service and I always get people's orders correct because if I did not my head would be chopped off. I got home and realized that my chips were missing which the chips make the sandwich what's a sandwich without chips? Exactly. I called and spoke to the general manager Desiree and she said she would make it right so I came in today (the next day) after a very long and stressful day at work and she paid for my meal and I got the exact same thing and the chips were missing which I again did not check the order because she said that I would be taken care of, and that it shouldn't be an issue for me to check the bag because the order should be completed if you ask for something to go. But alas the chips were not in the bag and I had to walk all the way back to kneaders after I walked 15 minutes away to get the chips. I definitely would not be going here again unless the cashier at the counter is fired or shapes up or is able to use her eyes to see if an order is correct. I gave the manager a chance to make it correct but it was the same issue as the day before. Lost a customer and I will be calling corp. :)