The beef ribs are unmatched in cut, and the portions are large, so it's worth the visit. This review will share ups/downs as to what to expect, with notes that management/team are determined to right the wrongs.

Promotion for Superbowl LVIII wings arrived and I was hosting the hubby and felt elated to have Phil's BBQ on the menu. All in all, the order was disappointing due to my chicken being under cooked as shown. Such is the case with the wings as I like a more well-done wing over temperately served with hard gristle.

Refund issued...thanks Cami for noting that your team could have done better! I used the funds to go in for dinner on date night with the spouse utilizing my B-Day jump the line pass. My 100% order for what is my favorite is the Beef Rib dinner some for now and the rest for later with 0% CHAR...no sauce and just really no char that takes about 20-minutes or so more. Husband full baby-back that normally has no trouble as it's just regular.

I received post 20+ minutes later ribs with more CHAR than I could stomach...as my husband noticed my struggle. I was so very sad...just sad because I just wanted to eat my food, and be satisfied like everyone else. No pic because I knew it wasn't the normal but still, I have to mention it so You too can enjoy the

Remedy by another manager Jay who listened. My Superbowl order was awful and now I said ’I was going to share the CHAR with the world in sadness”:{{{ Then he said come see me and I'll take care of you. I did a few days late and had my lesser char ribs in the "BAR" area served to my satisfaction. I don't expect 100% every time, but when you claim to specialize in something what is a CUSTOMER to do/expect!!!

ON my B-day night it was the team of server’s post order that made a difference too. Young guys who just were sad, about my SB experience the current order of unacceptability…they REALLY helped me/us!!! It was so nice seeing the youth working and making a difference in the service industry again. One took it back to show the manager and then was told to bring my order back to my table making my entree...hot fries now cold. Oh...back to Jay and the remedy-->thanks for making it better, and I will be back just not soon.

Coming to SD and not visiting the Phil's on Sports Arena Drive is sinful...it's still my one and ONLY FAVORITE rib joint. I know I may have to send it back and I will before I pay a pricey/worth it penny on again. I just want it right and NO More Redo's of the Redo...trusted results are in the making~