Lake George Coffee Company — Restaurant in Town of Lake George

I was trying to order ice cappuccino to go (basically latte with 2 espresso shots) the barista said she doesn’t know how to to that so i explained. i asked for oat milk and salted caramel syrup, she said it’s fine she will try to to that and CHARGED me for that. Then she found out that they didn’t have oat milk (i unfortunately can have only oat milk), i said it’s fine and that asked for iced coffee with salted caramel syrup she said okay, and then when she started to look for syrup she found out that there’s no salted caramel syrup. So i asked for refund and she said that her manager is not here and she doesn’t know how to do refund.

So i paid 5$ and left a tip for nothing

Dear manager, if you leave you working place during working hours MAKE SURE that your people at least know how to do refund!

i’m not even mentioning that workers need to check at first what they have in stock

i’m so mad sad and disappointed

never...

Arrived at 140 pm 9/23/23. No one in store, girl entered behind us and said we are closing soon and everything is turned off. She pressed a button and said it will take 10 minutes before she could make anything. Not friendly or pleasant to my husband or I. Your hours say open till 900 pm on Saturday, no matter you don’t shut machines down till you have door locked and closed. Very dissatisfying, first visit but found other coffee shops to be friendly and ready for our or business , we left no...

Unfriendly, illiterate barista. Grids coffee and leaves it sitting in the portafilter until the next customer shows up. This is bad because ground coffee oxidizes very fast and loses its flavor. Asked for a flat white and got americano at first. I’m the second try, I got a flat white in a wrong cup (served it a tea cup even though proper cappuccino cups were available. Mediocre coffee, which is a shame because they have...