This is my 3rd time placing an order and being dissatisfied. This time I did contact the store to let them know of my dissatisfaction. The wings with any rub are never fully seasoned. Their process is broken, and you're left with partially seasoned wings because they do not ensure the rub is all over the wing. The fries are always cold, and there is always a wait even if you place an order online. The manager agreed on replacing the meal, although they were not receptive to the constructive criticism to fix the broken process. Her suggestion is for me to request extra seasoning. After this, it will be my last time patronizing this business. It doesn't make sense to spend money where they are committed to...
Read moreIf I could give ZERO stars I would. Ordering food from this restaurant and dealing with Door Dash has been the WORST experience ever!! They have both given me the run around over refunding my delivery fees. For some unknown reason, the driver cancelled the order and I had to go get it. I didn’t ask for a full refund, just the delivery fees. The restaurant tells me to call Door Dash, then Door Dash tells me to call the restaurant. The restaurant of course refused to give me a refund. Horrible customer service from both of them. I will never place an order at this...
Read moreWas here a few minutes ago. The guy on bags was bagging an order and the gm says he's too slow and starts rushing him Poor guy informed his boss he was going as fast as he could. Long story short: I was missing my fries on an order the GM insisted was ready to go (it wasn't) and apparently other people had the same problem. It's not the end of the world if someone takes the extra seconds to make sure they're closing a bag correctly. This location has suffered severely since they replaced the old...
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