I usually do not write many reviews on restaurants, however, this time I felt compelled to share my experience.
I went in the middle of the day, around 4 pm and the restaurant was relatively quiet, about 3-4 other customers. However, from the moment I walked in, I was treated as if I was a HUGE inconvenience to the restaurant. The waiter just seem so apathetic and indifferent to me. He did not greet me, was always trying to hurry me, and really didn't listen to anything I was saying. He was more interested in watching a sports game by the bar.
I ordered a chicken tikka masala and two naan. However, what I ordered was definitely not chicken tikka masala. It was more akin to a chicken korma. The first piece of chicken I had was raw and rubbery. The rest of the chicken was dry and tasteless and I suspect they have a common batch of old chicken (probably from a lunch buffet) and they just dump it into a generic sauce. I brought it to the attention of my waiter about my raw chicken, and he could not give an once of care. I told him that the kitchen should be careful as people can get sick from undercooked chicken. His response was non-existent, didn't apologize and made no effort to convey my concerns to the kitchen. He just handed me my bill and sent me on my way.
Unfortunately, like many other Indian restaurants they have a small selection of sauces that are slightly modified with different ingredients and proteins to create a multitude of dishes. When you see an Indian or any other restaurant with 40+ option on the menu, I would be VERY careful about the quality of food you are getting as there is not way that the dishes are being prepared from scratch.
I also agree with a previous review's experience about how ethic minority customers are completely ignored and left aside and other customers were given a much more attentive service. I always find it ironic when you are being discriminated by your own ethic group.
To sum up, the food was some of the worst Indian food I have ever had, almost to the point that it is unsafe to be consuming and the customer service is non-existent. I will never be returning to...
Read more!! COME HERE IF YOU WANT TO GET SERVED A PLATE FULL OF ARROGANCE INSTEAD OF GOOD FOOD !!
This was an awful experience amongst all the wonderful places we visited in D.C.
Lack of customer service attitude. The waiter was too arrogant to speak with a customer and felt we are being judged just because we are Indians.
Every single person who comes in search for good food would complain if the restaurant charge $$ with a mandatory gratuity on the bill which we would have argued against for serving such BLAND and UNPALATABLE food but we rushed out as soon as we can to get good food.
As a customer, asking for better service and good quality of food does not justify the comment waiter passes on our NATIONALITY, (stating you are Indian’s that’s why you are like this.)
THIS STATEMENT MADE ME SO DISTURBED THAT I'd HAVE COMPLAINED THEM TO THE D.C OFFICE OF HUMAN RIGHTS.
Apart from all this attitude thing, this restaurant had strange rules for the customers who do not have prior booking, according to their rule, the order will not be placed again if the restaurant is busy. ( FYI - I can count the number of people on the fingers of one hand. So, imagine how busy this restaurant will be! :/ )
After such stressful week It was the weekend, and we were in very high spirits to enjoy the night in DC with friends, but because of waiter’s comments on our nationality along with food, our mood was ruined on the very 1st day of our trip.
I would go so far as to say it’s an insult to an Indian cuisine. Do not waste money at...
Read moreI went there with a friend around 11:30 am on a Saturday for lunch. The food here was alright for me. My friend did not like it. In my friend's opinion, if you claim a cuisine to your restaurant name ( Indian, in this case), then you should be true to the basic standards of the cuisine and not serve some watered down rush job. When we entered the restaurant, the girl at the reception made us feel, as if we are not welcome there. There was no other customer in the restaurant. We asked how much time would it take to get food (as we were too hungry to wait for long), she did not respond and asked us to sit there on the two persons table and not at four person table. Then she went back. When she came to take order, she seem to not want to answer any of our questions. We gave order of a mix veg and 2 rotis. She took the order and went back. She did not come back for 20 minutes, but we heard her giggling with her coworker. My friend asked her if she can tell us how much time will it take? She said the Tandoor is not hot so it will take 10-20 minutes. We said we must leave then, then she went to the kitchen to ask the chef. Then one guy appeared with food in next 2 minutes. What was surprising was her indifferent attitude to any customer in the premises. If she owns this place then she should find some other business to do since she is clearly not interested in this one and if she's an employee, then, this is one employee, I would never hire. A clear no return...
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