So we made it here based on reviews. The place is kinda dark not so inviting. We were immediately seated, not busy. The sushi was ok, not 100% fresh for what I'm used to. We ordered Weatherford roll, rainbow roll and a third one i don't remember the name. I will say, The rolls are big. We ordered habichi plates (steak & shrimp) too. The filet mignon steak was cooked perfect however the amount they serve you is quite small. Reminded me of a child's plate serving. The veggies were good and cooked just right. Tender with a tad crunch. Very Small portion of rice too. The miso soup appears to be only watered down with no flavor. The salad is covered in ginger dressing which I don't care for. They should ask beforehand perhaps an alternative or no dressing. I didn't eat it but it looked fresh. Something that struck me servers are quite young. One server dropped some plates. They broke and shattered all over the place, there was scattered glass everywhere. She did not appear in a hurry to clean it up. When she did, she cleaned around her area only leaving glass pieces under tables and near our feet. I flagged our server and told her someone is bound to get hurt. She followed thru and clean it up. This really bothered me. So we went to pay, we put down our Amex card , the server says we don't take that. No signage anywhere stating so. What if I didn't have another card? Smh. Poor ways to do this.. So on the bottom of our tab. Recommended tips on the bottom of the sales slip starts at 30%. Ugh no I don't think so. I am good at leaving 20 % always and even 25,% but not doing 30, 35, 40% as they recommend. Sorry! While the server was nice. We had to keep asking for refills of drinks. My guess these young servers are inexperienced. I will say Prices are reasonable but they need to improve. The place needs a good cleaning. Wipe down even booths. Tables, chairs & even walls. We sat in a booth my side was by the wall that had old splattered food stuck on the wall. YUCK! Its evident the servers bus and clean the tables. They need some good training on cleaning and sterilization. They also have a patio area outside for seating. As we walked out i noticed broken beer bottles all over that area. No one sitting out there but broken glass bottles everywhere. Hmmm...
Read moreBelow average customer service. We came in today on 8/31/2020 @1:30PM and the restaurant was not busy, only one table seated that we saw. We were not greeted at the door so we sat ourselves about 3 or 4 tables away from the other guests. Our server, who never introduced herself and did not greet us, with a rude tone said, "is it just two... is it just two." We said, "yes." She then said, "you can't sit here." Her tone was very absolute and demanding. She moved us one table over. It was due to having people sit at every other table, but we were 3 or 4 tables away from the other guests! It seemed like she was upset that we sat ourselves. We realized she was our server and immediately asked to have our order cancelled. We were there for less than a few minutes and decided to take our business elsewhere since we realized she was our server. We felt like she was rude and we are not going to spend money at a place that has below average customer service. We had called ahead due to a short lunch break and when we told her we wanted to cancel our order, she looked shocked and said, "but the food is already made." We told her she was rude and this is why we cancelled the order. This is unfortunate, because there is no reason to treat customers with unprofessional manners! We went to Whataburger and they were so nice and professional. They treated us the way customers should be treated.
If you have great food and poor service, people will not come back. If you have great service and average food, people will...
Read moreI had the unfortunate experience of dining at this place, and I must say, it was a nightmarish ordeal. The waitstaff at this establishment seemed to have undergone an intensive training program in the art of making diners feel incredibly uncomfortable. From the moment we sat down, they couldn't resist staring at us as if we were extraterrestrial creatures who had just landed. Their unrelenting pointing and whispering added a touch of mystery to the experience, as if we were the subjects of some bizarre experiment. It's safe to say that I've never felt so unwelcome in a restaurant before. The sushi might have been decent, but the overwhelming feeling of being the star attraction at a staff meeting outweighed any potential culinary enjoyment. I would strongly advise anyone seeking a peaceful and relaxed dining experience to steer clear of this place.
"True dining pleasure lies not in what you see, but in the experience you feel." - Henry...
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