Morton's The Steakhouse — Restaurant in West Palm Beach

Where do I begin? The private garage parking, the spacious dining room, the dark rich colors, the glowing of the candle lights. When you're seated, you are treated like a king, an aristocrat. You have a waiter who wants to serve you and make you happy; his purpose in that very moment is you, and that’s where his intention lies. He isn’t putting on a spiel; he is there to serve you and give you the greatest dining experience possible. The fresh white linen on your table, with the contrast of the gleaming silverware and the nice china, is a relief. You look around, seeing businessmen and couples giving reverence to this experience that you are about to have. The menu is like a giant tablet, describing amazing dishes that are kindly repeated in depth by your server. I feel like I'm in 17th century France in King Louis' court and Francis Ford Coppola’s "The Godfather."

After a careful deliberation with your server, you order, and without haste, your appetizer comes—very large, ready to be feasted on—and the taste is just as colossal as the portion. Now this, sir, is a king's meal! Then your main course comes, and you are amazed. One can only fathom that the glory you see must be compared to the holy transfiguration on Mount Tabor with Moses and Elias. The food touches my mouth, and I feel what can only be described as pure bliss, the cosmos aligning as the glorious beasts sing in praise: "Holy, holy, holy, is the Lord God Almighty, who was and is and is to come!" But am I worthy? I am but a peasant, a speck of dirt on this earth. I bow down to you, oh glorious meal, championed for a celebration of my birth. And just when the darkness consumes me, I look up and I see a large man with a beard white as snow, a grey sport coat, dressed-up yet casual slacks, and a nice tie that is dated somewhere from the 80s. His spectacles speak wisdom as he speaks with a soft but firm tone. “How was your dining experience this evening?” I am overcome with emotion. I let him know how I feel; I’d really like to put the greatness of this place into perspective. I tell him my dreaded story of my perils of Okeechobee Steakhouse—a birthday ruined, me banished in shame—and we speak of the ribeye I ordered.

With infinite wisdom, he describes to me what exactly I was tasting—the lack of flavor and how at times there is an overcooking of the strip side of the porterhouse while the filet side comes out amazing. And he said that the steak I was expecting I probably enjoyed a Wagyu steak, which was what I was used to, and the dry-aged steak would have fallen short if I was expecting a Wagyu cut. YES! This man was right. The steak I ordered was wrong. He said I could have ordered a bone-in “filet” and a separate strip and kept them at perfect temperatures. But he also said, "If for any reason you didn’t enjoy those two options, let that fault be on us and let us do anything to make you feel comfortable and happy."

Wow, what a relief. As I held back tears, I nodded, and holding my burning bosom, I mouthed, "Thank you." And he finished, "When you're great, there is no need to fight, no ego needs to be protected. Your product speaks for itself, and your product is you. We are here to serve our guests, and we will do that because to serve brings out the greatness in all of us. Happy birthday. Enjoy your meal." And he walked away.

Just a moment later My chocolate lava cake arrived with two scoops of ice cream, not the usual one, because we asked if we could buy an extra scoop. The server said, "We wouldn’t dream of charging you for an extra scoop of ice cream." The candle lit up the room, my beautiful girlfriend smiled and gave me a kiss, saying, "Happy birthday," and we dug in. The cold vanilla crème mixing with the deep, rich hot chocolate had me melting into my oversized leather bench seat. A triumphant ending to an iconic meal. I felt like a king, that my reign is just on this earth, and that my day of birth is celebrated in heaven as it is here on the throne in the...

Stopped on the way home from Ft.Lauderdale on Saturday night. Seated quickly, and server was there before we had a chance to even pick up the menu. She was kind, but seemed very nervous and uncomfortable. We asked what the specials were for the evening and it was like a deer in the headlights, she stumbled so hard for a minute or two, then kind of blanked and said sorry, your question threw me off. She sort of stumbled through telling us there wasn't really a special as they have specials for mothers day the next day. Seemed odd. Asked if we'd like a few minutes to look at the menu, we said yes. She asked of we'd like water, and bread and butter to start and we said that would be great. She got the water....came back for drink order and then for the actual order. She was asked again just prior to ordering if they had any specials, she stumbled but said yes, and proceeded to very poorly explain the special so that we had to ask multiple questions to check if what we were both thinking was the actual special. The more she explained the more convoluted it became and the more nervous she was. We asked of she'd been there long, and she told us how long she's been a server, and said she is almost at 1 year at that restaurant. After about a year there and (13 years of being a server total) one would think someone would be much more used to questions. Finally fumbled through the order and off she went. We both were feeling a bit uneasy by then, but decided to see it out. The food came, his was just a tad different than how it was ordered, mine was fine. My steak was good, although not very seasoned. There was salt and pepper on the table....not a good sign in a supposed upscale steakhouse. A good place should be properly seasoning their food. His steak was a porterhouse, and was cooked fine but was very chewy. I've never had a porterhouse steak be that tough and chewy before it was odd. We did ask to speak to the manager, and he came over, but as we began explaining all the red flags so far, the server, not knowing the price of a cocktail when asked, stumbling when asking what vodkas they offer, etc. The server came over and just stood there awkwardly listening, looking upset. He sort of listened, but I feel having the server standing there he was not as focused on the guest as he should have been, and only half heard/understood the issues. He said he'd come back and check again after urging us to try a few more bites of the steak. When he came back, server in tow, we said it was just wrong, not the right texture and no flavor to it. He removed it from the table. Did not offer a replacement, just said he'd take care of it. He did remove the steak from the bill, so I guess he handled it......we just asked for boxes to pack up the rest of the food as we were both just done with it all by then. The bill was paid and we left, both feeling bewildered by the evening, the lack of professionalism and other things noticed throughout the evening there. For context, I was a chef for 17 years, and ran the kitchen for 14 of those. Never have I had an issue like this arise, and if a guest brings up an issue, asks to speak with the manager for an issue with the server, it is not meant to have the server standing awkwardly alongside. We would not have asked if there was not an issue. Happy Mothers Day eve to those of us that would rather celebrate the evening before and sleep in than do brunch. I was disappointed and he felt terrible about everything. Live and learn I guess. I would be resistant and very hesitant to return to this...

From the opening of the front door to the exit of Morton's, the experience was first rate 5 ☆☆☆☆☆. Morton's in Palm Beach is like a step back in time. The decor and atmosphere are a classic modified late 60 -70's. Being slowly updating over the years without loosing the classic Rat Pack vibe. The restaurant was 3/4 full and you could have a conversation wich was refreshing. The menu selection has something for everyone. Whether your their for apps and cocktails or 4 to 5 course meal you will not be disappointed. Everything we ordered was cooked and seasoned to perfection. The Steaks, Lobster and Crab were fantastic. The 5 desserts they had that night were fantastic. Each and every person working there that night could not have been more friendly or professional. They even validated my parking. 09-2023

Been there 2 times since 09-2023.

The last time there, 08-2024 it seemed like it took forever to get everything. I don't know if it was a new server or the kitchen was just off a bit. There were no huge party's there and they were about 1/3 capacity. Don't me wrong, everything was spot on perfectly cooked and served as expected. It just seemed like we there forever. We sat closer to the kitchen than normal. It seems that they to do a fantastic to-go business. We had plenty of time to watch and make good conversation about it. When Richard is not there it just doesn't seem like the Morton's we have grown to love the past 5 years.

03/2025. Wow......this place never seems to let us down when we celebrate an occasion. The Land and Sea is always a great value. Just ask because it's not on the website or menu. They allow you time between courses and never feel rushed. Every vist is always a memorable occasion.

09/2025. Another memorable evening at Morton's. From the entrance, being met by the GM and Maitre d. Being escorted to the table and pulled out for us. All the wait staff 2 by 2 was nice. Perfection as expected. Everything for the table arrived at the same time. We were visited by Charlie multiple times to check on service and if anything was needed. A true gentleman. The onion soup was different tonight, a bit more pepper than usual. And a welcome change from other establishments take on a classic. All the Filets cooked as ordered. The crab cakes and lobster, sweet and tender. Again, cooked to perfection. The wait staff cleared and cleaned between courses without interruption. True professional service. Never having to ask for a refill of water or soft drink is refreshing. They came buy, set it down made eye contact and were on to the next task. I highly recommend Morton's in Palm Beach, you won't be...