I have decided to call this the biggest scam in Atlanta. Food was mediocre at best and way too expensive to be lackluster with food and service.
I should have known from the first course where the greens werenât dressed, dish lacking salt, and basic cherry tomatoes. The âCioppinoâ only had like 3 bites of broth. We werenât brought a shell bowl for the Cioppino and we werenât sure if we were supposed to use the plates they kept using for the show so our shells sat in our bowl as we were eating. The steak tasted like a hamburger patty and the creme brĂ»lĂ©e was a horrendous joke. The menu said Georgia peaches, which itâs February and peaches are not in season, but okay, and vanilla ice cream. The crĂšme brĂ»lĂ©e itself was not brĂ»lĂ©ed before serving. The texture was like it was brĂ»lĂ©ed that morning because it had the consistency of flan and pudding with a heavy layer of sugar. There was no crack or crust when eating it. The âvanilla ice creamâ also appeared to be lemon sorbet. There was not a trace of peach on the dessert either. So the menu was incorrect and for $350 for 2 people, I would expect it to be accurate. They also forgot to CAPS the dessert descriptions when the rest of the menu has the first letter in CAPS. Something minor, but again, when youâre paying this price, you should have your menus perfect.
Service was odd. We never got a steak knife for our chicken or steak. Only wine is offered and my boyfriendâs glass was completely empty before another one was offered. (It sat empty for quite a while.)We had the wrong dish ran to our table twice and they donât tell you whatâs on the dish when presenting it so after two attempts of wrong food, Iâd like to be assured weâre getting the dish that we paid for on the more expensive menu. Service felt sloppy and it was like the food was just sitting in a hot box and served banquet style, but it took them FOREVER to serve the food. We were done with our food before our neighbors got theirs for at least 2 courses. Online it said dinner would be 1 1/2-2 hours. We sat for the 5:30 seating and didnât leave until 8. The timing for coursing was not good at all.
I will say the host of the show, Marcel, was awesome and really good at his job. We did enjoy the theatrics, but again, super short and not worth sitting there for 2.5 hours with mediocre food and service. Itâs also weird that they tell you to show up 30 minutes before seating and donât open the door for you and make you stand in the hallway. We didnât get seated until 5:15ish. I know they want people to get their on time, but showing up 30 minutes early to stand in the hallway seems dumb and not hospitable. I also only received 1 confirmation for my reso which was at the time of booking. I felt like that was very odd. No confirmation email or phone call at any point? I booked this dinner in November so if I didnât add it to my calendar, could have been forgotten. Not their problem, just seems odd. Same with parking, if you look at their FAQ page, it says diners can enjoy parking for $5 or complimentary self park. Iâm assuming the $5 is to valet? They do come around at the end of dinner to validate your parking which is good considering how expensive the garage can be.
Overall it seems very disorganized, the details are missed. That includes the small details and the not so small details. Seems like this was just thrown together from a money hungry team that doesnât know hospitality or food. A steak knife with a steak, offering another glass of wine, presenting food items by name all seem like something that even Outback would know to do.
I would highly recommend saving your money and skipping this place. Itâs a scam charging this much and then charging 25% service charge for mediocre food and service. Iâm actually embarrassed that I had this planned as part of the surprise for my boyfriend for our late Valentineâs...
   Read moreI went for my birthday with my girlfriend and I was extremely disappointed in this experience, especially for the price. For close to $600 for 2 people I expected a high end culinary experience, but in reality it was average wedding food in the back of a hotel conference room. The night started by being sat with a random couple because they âoverbookedâ the restaurant. They assured us if there were any âno-showsâ they would promptly move us. There was 2 completely open tables that never filled up but they never said anything after initially seating us. Itâs also an awkward situation since it was a live show so we didnât feel like standing up and shuffling with water glasses to an empty table while the entertainment was happening so we had dinner with this random couple. Itâs fine but just not ideal on a special night out. I donât want to make awkward small talk for paying this premium price of $600 for dinner.
We ordered a $60 bottle of wine, and after ordering the wine the waiter later came over to the table with a different bottle of wine and told us they didnât have that wine available but they had a $75 bottle instead which we had to pay the full price too. We felt put on the spot in front of the other couple and also put off they wouldnât at least match the price of the original bottle. Again, this is a $600 dinner experience.
The food was fine at best. It was similar to food youâd get at an average wedding. Arugula with some mozzerella cheese and cherry tomatoes, under seasoned soup with a couple of shrimp and some bits of seafood. A chicken thigh which I thought was tasty , a small piece of beef tenderloin and potatoes and an undercooked crĂšme brĂ»lĂ©e.
The entertainment was a projector placed over the table in a conference room of a hotel. The clips of the petit chef were about two minutes in length and it was a slapstick scene of him making the food. The food didnât even look like the food they brought out. It was fine but the animation looked like early 2000s and just underwhelming. I thought it would be something more interesting like some touching story like ratatouille but it was a little animated guy tripping over carrots and falling into soup. All of this in the back of a Hyatt in a conference room that still had catering equipment stacked in the back. Itâs also an awkward experience because the servers have to move this random white plate back and forth between each animation so 10 times in total.
The actor playing the chef in the conference room was very fun and did a great job. He came over to our table and joked with us. Overall, I thought the servers were all kind however they never refilled any wine or water. Again $600 price tag on this experience.
The worst thing about this whole experience was that there was an automatic 25% service fee added to the dinner which is also taxed so at a minimum for 2 people youâre looking at least at $110 fee that isnât mentioned. I would expect the waiter to at least mention there is a tip already included so people donât accidentally tip on top of $100+ tip.
I felt horrible that my girlfriend spent so much money on what she thought would be a very cool and interesting experience. Save your money.
I also find it suspicious that as soon as we shared our experience on Yelp today, there was about 10 new positive reviews that popped up here on Google in a matter of a few hours. Weird coincidence.
If this was for $75, even $150, I really wouldnât care but the fact we spent about $600, I feel like others should know.
EDIT: The reply to my review by the restaurant is not accurate. "Our team has already been in touch to address your concerns, but we appreciate your insights as we continue to refine and enhance our offerings" - They have not reached out to us and are blatantly lying about addressing...
   Read moreAt the Grand Hyatt in Buckhead is an âimmersive culinary journeyâ advertised as an âunforgettable experience of delightful dining and sophisticated theaterâ. Le Petit Chef is a âcaptivating journeyâ with âmodern 3D-projection technologiesâ and a 5 course French meal allegedly designed by a Michelin chef. All that for $175 each - not including drinks. We went for it. Yâall. Yâall. Soooooo, there is a cartoon projected onto the table of a 6 inch little man making the food before staff brings out each plate. For the first course he was digging up veggies in a garden for salad and tossing them onto our plates. Oh, thatâs the 3-D part, that the projection is partially on a plate. Technology! At the close of this first little show the chef fell down a muddy hole. When the staff brought out our salads we laughed with them a bit about the trauma of watching the chef die. After the next course, the chef was swept away in a river. And after fishing for our seafood for course 3, he was swallowed by a muscle. We realized what a good idea it was for us to have drinks before dinner and kept ordering them at the table so we could find this all unexpectedly hilarious. When tiny chef miraculously appeared alive again to grill our steaks we wondered if he was going to fall into the charcoal and be burned to death. How romantic! Now, during this dinner, while we are tipsy giggling and laughing at the kamikaze cartoon cook - we realize weâre the only people laughing. A CARTOON was making us dinner and folks were so serious all around us. The woman at the table next to us looked over and started to laugh a little but had to look away and go back to being serious and not be influenced by us. Thatâs when the chefâs clothes were ripped off! Cartoon chef was naked! And we are giggling like fools while everyone else was totally stoned-faced. This was a room of very serious adults and it made no sense. The staff was truly great, they laughed with us and I rate them 5 stars - but it was like we were the only ones who caught on to a joke that was being played on us. Ah - the food - I'm sorry but 2 stars - the salad was fine but the greens should have been dressed. The chicken was fine. The seafood dish was probably my favorite but the red sauce could have used more seasoning. The steak was overcooked and the dessert was awful. I can best describe this as adequate food you would expect at a large conference when they are serving a few hundred people at once. But for $175 per...
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