Unfortunately this locations rooms are definitely the most broken I've ever been to. I have tried Buried Alive and most recently The Cursed Vault. Although both of these rooms have one similar, and similarly clunky puzzle where you are putting pieces of things vaguely together, what really put me off were the mechanical failures in The Cursed Vault.

We were originally going to book for Lab Disaster, but was told that the mechanisms were broken and we were asked to book a different room, where we landed on The Cursed Vault.

There was one lock far too sensitive to be fair to the player, and which lost our team about 5 minutes while we second guessed ourselves. We had to ask the gm directly if we had the right answer, and they conceded that the lock was finicky.

The last puzzle was also completely mechanically broken. We were unable to complete the puzzle due to the mechanism failing, and instead we were just told that they gave the win to us. This felt like a complete robbery of all satisfaction.

Walking out I told the GM how disappointing that was, and the response was, paraphrasing, "yeah, if you think that's bad, one of our other rooms doesn't even work right and we had to shut it down." Why yes, I do think that a catastrophic failure of the final puzzle is bad. And it sounds like there's worse. He was no doubt talking about Lab Disaster, which I guess is ironically named. The response probably came from a place of teenage awkwardness of not knowing how to respond to a grumbling customer. Ive been there and am completely willing to forgive that, but it was a revealing response.

The acknowledgement that these mechanical issues exist without the apparent urgency by management to fix them is concerning. I've not had a similar experience at the Denver location, so I'd keep them on your radar, but I think you're talking a risk on rooms at this location. With so much competition out there, I'd encourage management to more regularly or thoroughly maintain rooms in order to keep positive word of mouth.