Hardcore Fitness Bootcamp Downtown Los Angeles — Attraction in Los Angeles

I was a member of Hardcore Fitness for five years, and while I had a great experience with the trainers and made long-lasting friendships, my cancellation experience left me with such a bad taste that I can’t recommend this gym anymore.

When I tried to cancel, the owner tried to guilt me into paying for another month of a service I no longer wanted or planned to use. Instead of handling the situation professionally, she portrayed herself as a victim and even brought up being an immigrant and how people have tried to go against her. As a first-generation woman of color myself, I found that tactic incredibly manipulative. I don’t use my background as an excuse to pressure others, and I don’t think any business owner should either.

The reality is: I simply wanted to cancel without being charged for a service I wasn’t going to use. Instead of respecting that, she made the process difficult and unnecessarily negative.

It’s also worth noting that the gym has had a very high turnover rate with trainers and staff. Almost everyone I originally worked with is now gone, and many of my friends who used to go here have also left because of the constant changes.

I stayed as long as I did because of the community and trainers—not because of the owner. Unfortunately, it’s her attitude and approach to customer service that ultimately ruined the experience for me.

If you’re considering this gym, please take into account not just the workouts but also the way the business is run. For me, the end of my membership completely soured what should have been a simple and...

Been a member for over a year and a half and HCF is one of greatest gyms I have ever joined. The manager was and still is passionate about helping others improve and transform not just on the outside, but the inside as well. I did not feel like another transaction when I signed up and then I'm left to just do my thing. The people here are really encouraging and the bootcamp style workouts really take the guess work out of your workout! Each class is led by two trainers who show you every movement and there to assist if needed during the actual workout. Basically, the week is planned out and each day focuses on a different muscle group or groups and all you do is show up and get that weight moving. With covid, all classes are outside and the staff is on top of keeping members safe with cleaning protocols, announcements from trainers, limited class size, face covering and glove requirements, and more! If you are looking for a gym, I definitely encourage you to check out Hardcore.

Update 12.4.2021 -- I added past photos fr 2019 and early 2020 (January to March shutdown) to show energy and commroderie of gym. They are in no way a reflection of the gym and their covid...

I started since they start with free pop-up on february, From day 1 I knew how big this place would be and how it would transform the lives of many here, I became a member right away, I made my first 60-day challenge and it has been a success, today im more confident, my body is on point, i had refer soooooo many friends we all are very happy and proud of been part of this fit family! Trainers very professional and friendly, Savant his energy is out of this world, Alex always smiling and pushing us to challenge ourselves what can said about Maurice really good trainer and just looking at his athlete body inspiring us to keep pushing to the end of each class. The owner shes an amazing person I truly love and respect this woman is a very strong and very intelligent woman who knows what she does, all the staff very polite and always give you a smile!!!! Thanks HCFDTLA for changing peoples lives and giving us our...