I want to give this place more stars, but I also struggled with giving them even 4 stars.

Conceptually, and in terms of design, this may be my favorite movie theater I have ever gone to. The theatres are small, with comfortable reclining seating, tables, food, drinks, and even some private 2 person pods and A BLANKET. The artwork in the place is great, and the items on the menu taste delicious. The people who work there are lovely and patient and gave great customer service

But in every other element, this theatre fell utterly short. Their seats are not very expensive considering the luxury of the amenities, and the location. You're paying almost the same price for a ticket to see any movie on any screen, so why not pay extra for these GREAT seats?

Maybe it's because the online order system makes it very difficult to buy tickets online. I had to call the box office to get mine after 4 failed attempts, worried the popular movie I was about to see would sell out before I could reserve the pod seats I wanted. When I did get through, I waited on hold through a menu encouraging me to get the tickets online, which I had already tried. But once I got a person she helped me out and remembered me when I got to the theatre to see the show! How awesome! And she gave me a coupon for a free appetizer. Can't fault their customer service.

However, I chose this premium experience (even though anywhere else was cheaper) to have an enjoyable night out for a special occasion. I figured the 10 pm start time of the film, and the alcohol service, meant the showing would be kid-free, or at least that children would be young and sleeping if they were present. (If you want a child free experience, you have to go to Alamo Drafthouse, which is nearby and DOES have kid free shows available.

This place had kids. Lots of them. Crying, talking, asking questions. It's not a good place to go to have an evening out with adults, unfortunately.

The menu was pricey but I really enjoyed the food I could get. There were some menu items that they had run out of, which was disappointing but not worth getting that upset over since the food we did get was great. They were out of A LOT of drink items. I got one that was a distant 3rd choice and was underwhelming and overpriced.

The food came late. I think our server forgot our order. (It was busy and dark and there were so many families in the sold out showing that I don't blame them for this, but it did make it hard to enjoy the film when we didn't know if the order was coming.) The theatres are so dark that it's hard to eat some of the menu items because you can't see what is what, and we had to ask a few times for napkins so it did make me wonder what might be on those comfy blankets if it's difficult to get a napkin.

I will likely give this place another choice for a less popular movie, and I'll update when I do. But for now my suggestion is if you're looking for an evening out with adults you should go to Alamo Drafthouse. Ipic is really nice but it doesn't live up to the concept if you can't go there and watch a movie at 10 pm without having to deal with crying children and items that have been 86'ed from the menu because they sold out earlier in the day.