Megaplex Luxury Theatres at The Gateway

3/30 Update: Megaplex used to have a GREAT rewards program which would reward frequent customers on a regular basis. Not anymore. Now, they don't automatically give you rewards. You have to go online and figure it out yourself, and then... when you go online to consider cashing in your Kool Aide points for a reward, they've jacked up the cost of them. I used to get free movie tickets ALL the time. Now? You get 500-1000 points for a movie ticket, right? The cost of a free ticket? 30 THOUSAND points!!!! Are you freaking kidding me? I have to buy THIRTY tickets to get ONE free ticket? Gee thanks, guys! It's already a joy to see ever square inch of the theater absolutely covered in advertisements. I mean, we're already paying for the movie ticket and the exorbitantly priced food--that's all part of the deal. I get that. But, I've never been to a theater chain that seems more corporate than LHM's Megaplex

Nov 2018: I've been to this theater many times in the past and it was okay, but not great. Tonight, I came up to see a free showing of Creed II. I knew that there would likely be a long line as it's a popular title and so I drove up from 7200 South and got there two hours early. Upon my arrival, I was informed that they'd already given out all the seats (I'd printed out my two tickets for my friend and I) and... that was it.

I was excited to see the film, planned ahead, printed out the tickets, invited my friend, and drove 70 blocks (and she'd driven up from Orem) to see this movie that I've been anticipating for some time now. There was no compensation for my time--not even an apology for the time and gas wasted. We were just turned away. I'm incredibly unimpressed, and I'd think that a cinema in a dying mall would try harder, because it certainly leaves me wanting to visit any other theater than this one.

I do not recommend; go somewhere else where they actually care about their patrons. I wasn't late. I wasn't on standby. I had tickets on-hand and they turned us away, because they purposely overbooked. Get your act together.