If you are wondering why there are thousands of five star reviews it's because immediately after your massage they entice you into writing a review right there in front of them in order to secure a discount.
Pro's: -from the moment you walk in you are greeted and treated so kindly and sweetly.
the facilities are beautiful.
Cons: Easily the most uncomfortable face or headrest of any massage I've ever had. It was extremely hard and I had to constantly adjust my face and forehead just to be remotely comfortable.
While the massage itself was okay it did not exceed mediocrity at all. It was rudimentary, robotic and completely devoid of anything unique. Also, the stretching and movement parts of the massage were abrupt without any care. I don't believe it was this way because the therapist himself had made some wrong decisions just simply wasn't trained really well at all. My wife experienced the exact same thing from her therapist.
I know this light form of emotional manipulation occurring immediately after a service is actually a thing here in Vietnam and I get it, if you have great reviews you will get more business. However, when you push really hard and stand right in front of somebody who just came out of massage to write a review, while bribing them with a discount, it certainly leaves a bad taste. I was in a state of relaxation and when you have such a kind person in front of you, you are compelled to write a good review. However, after leaving you get an honest collection of your thoughts.
I gave three stars simply because they are so sweet and kind but given the lack of skill of the therapist and extremely uncomfortable face rest it would not be a massage I would...
Read moreAbsolutely incredible experience at L’essence Spa in Hanoi! From the moment we stepped inside, we were enveloped in a tranquil and luxurious atmosphere. My partner and I opted for the package offering six treatments for the incredibly reasonable price of £200 for both of us – an absolute steal for the quality we received!
Each treatment was expertly administered, leaving us feeling completely relaxed and rejuvenated. However, the true stars of our visit were our wonderful masseuses, Maya and Ellen. Their friendly and welcoming demeanour instantly put us at ease. Throughout our treatments, they were attentive, professional, and genuinely cared about our comfort.
Beyond their warm personalities, Maya and Ellen possess truly exceptional massage techniques. They seemed to intuitively know exactly where to focus their attention, working out knots and tension with incredible skill. The pressure was perfect, and their movements were fluid and deeply therapeutic. We both left feeling like we were walking on air!
L’essence Spa offers a fantastic value for money, especially considering the high standard of service and the skill of their therapists. Maya and Ellen are a true asset to this establishment, and their expertise made our spa day an unforgettable experience. We highly recommend L’essence Spa to anyone visiting Hanoi and seeking a top-notch spa treatment. Five stars all...
Read moreI recently had the pleasure of visiting Lessence Spa in Hanoi, and I cannot recommend it highly enough! From the moment I stepped inside, I was greeted by a clean and luxurious environment that instantly set the tone for relaxation. The soothing scents wafting through the air added to the overall calming atmosphere, making it a perfect escape from the hustle and bustle of the city.
The service at Lessence is exceptional. There was no hard sell on additional treatments or products, which I truly appreciated. Instead, the staff provided thoughtful recommendations tailored to my needs, ensuring a personalised experience.
I had the pleasure of being treated by Kevin, who is an outstanding masseuse. His technique was impressive, and he expertly used hot stones and a bamboo roller during the signature 90-minute massage. The combination of these techniques left me feeling completely relaxed and rejuvenated.
After my session, I emerged feeling renewed and energised, ready to take on another day in Hanoi. If you're looking for a top-notch spa experience that prioritises cleanliness, great service, and expert techniques, Lessence Spa is definitely...
Read more