Le Embassy Hotel, George Town — Hotel in George Town

Arrival From Terminal Bus Sungai Nibong, the distance from Le Embassy is around 10km. As I was using GrabCar, I was charged RM16.35. I am very excited as I saw the building is very historical look. Built in 1957, Le Embassy Hotel is a fully restored heritage hotel situated in the historical heart of George Town. Travel back in time the moment you set foot into Le Embassy Hotel and be charmed by its timeless yet modern design concept.

Carpark Unfortunately the carpark is very limited and first come first served.

Location The TOPS around 10 minutes walked from the hotel. Penang Road Famous Teochew Chendul is only less than 5 minutes walked. As this hotel strategically located in the middle of the city, it is suitable for anyone for exploring Penang easily.

Check-In / Lobby It was smooth. As I mentioned earlier, deposit is RM100 which is refundable upon checking out. The lobby of the hotel is not spacious but comfortable space for few people to check it. As it is inspired by modern design concept, you will be welcoming by big WELCOME shoes rug, one long sofa, checkered design floor plus the drawer look for the receptionist's counter.

Room My room was 205 which is Counselor Queen Room. It is spacious enough which I can move easily around the room. As my room located in the corner, all I can say my room is bigger than any Counselor Queen Room. The room is inspired by the scenes in the early 20’s, the design concept introduces a nostalgic throwback – a classic good old yesteryear with a sense of sophistication, quirkiness and upper class.

Love the idea of table mirror which can move easily left or right. The first hotel I saw this kind of table mirror. The working table is not that big as my usual preference, but once you clear everything on the table, you can do your work comfortable. The chair also ergonomically comfortable.

The bed is super comfortable plus they provided with four comfortable pillows. After a tiring day exploring Penang, this kind of bed is what you need to make your night rest the best and ready for the next day.

Bathroom In a day, the natural light goes through the colored-glass window and make the bathroom green color which some of you might uncomfortable with, for me, its probable fine as green is a cool light and make your morning calm and soothing.

Hot shower is provided and the pressure is great. There is a water hose next to the toilet (you know what I mean).

There is no shower curtain in the bathroom, so after the shower, your toilet/sink will completely wet. For the amenities, they are using the ROSSLYN FRANCE Hair & Body Shampoo which make your shower experience luxuriously indulgent. For whoever love to collect Hotel Body & Hair Shampoo, do not worry, you can buy the products at the lobby counter, RM139 for 2 (Christmas Promotion valid till 25/12/2021).

When I opened the window in the bathroom, the KOMTAR building is in sight directly.

Breakfast When you are traveling in Penang, my suggestion is lets have a breakfast outside as Penang offers variety of incredible and yummy breakfast around the city. Le Embassy Hotel also offers breakfast to their guest. There are six breakfast special menu for you to choose, and you need to let reception know your choice during your check-in. And the breakfast will be deliver at your room in the morning in the day.

So as for me, I had chosen set C: Nasi Lemak Ayam Goreng and Set D: Nasi Tomato Ayam Masak Merah. My verdict, it's yummy and make my tummy full.

Senior Citizen / OKU Suitability Definitely yes. Le Embassy offered Senior citizen/OKU facilities friendly. Even though the hotel only having three floors, but the hotel having a lift inside the building which makes the guest with special assistance move easily inside the hotel. Kudos.

Will I stay in here in the future? A big yes for me. I love the location of the hotel and the room is cozy, comfortable and classic plus the price...

I checked into this hotel on the evening of February 21, 2025, exhausted from a long journey. At the front desk, there was also a foreign family whom I believe was from Indonesia. The check-in process seemed smooth. The receptionist politely asked us to pay a deposit of RM100 and a local tax of RM4. I didn’t understand why there was a local tax but I was too drained to question it. I just wanted to rest.

Fast forward to February 23, 2025. The moment everything took a turn for the worse. When we went to check out, the afternoon receptionist coldly informed us that we hadn’t paid the deposit and that there was no record of it in their system. My heart dropped. We had paid. I knew we had. But our mistake? We didn’t ask for a receipt. We were too tired that night, too trusting, too eager to lay our heads down after hours on the road. We had just come from Teluk Bahang, Escape Penang, and all we wanted was rest. Mind you we’re from kl yes ofc we’re tired.

And now, here we were being told we hadn’t paid.

Then I saw it. On the receipt, written by the night receptionist: “Deposit tak bayar” (deposit not paid) and “Deposit pay later.” My hands trembled with frustration. Why? Why would they do this? Out of nowhere these words appeared as if our payment never existed. Was this some kind of scam? A cruel joke? If a staff member was trying to cheat us, they should be fired immediately.

The afternoon receptionist, with a blank expression, said the manager would “check the records” and, if we had paid, they would transfer the money back to us in the evening. I felt anger rising in my chest. “I already paid, and I want my cash back now.” They were lucky I didn’t call the police right then and there.

As I walked out of that hotel, I couldn’t shake the feeling of betrayal. We trusted them. We followed the rules. And yet we were treated like liars.

I wouldn’t recommend staying here. Be careful if you do because next time, it might be you.

We got the deposit back after I firmly said I want...

‼️Be careful with your deposit‼️|Do not stay here if you want to be scammed of your cash. We checked in on 21st February around 3pm with a lady working the front desk. She requested a 100RM deposit in cash and we said we currently don’t have that and can quickly go to the ATM to get cash out, but she said we can give them a 50RM note which we had in our hand and she accepted. We received no receipt or paper checks of this deposit given over. This can all be confirmed with CCTV as there is a camera directly above the desk. |The room itself is fine, average at best with a constant green tint due to the stain glass thin windows. Bare this in mind as the noise from the traffic kept us up both nights, and was particularly frustrating when we had an early checkout and could not sleep. |When it came to checkout we went to the front desk on 23rd February at 7am with a gentleman. To our surprise he informed us that the system he looks at says we left no deposit! We were shocked and equally stressed to be in this situation. Trying to plead with him to check cctv or his manager, which he could do neither at that time. He said to give over bank details and he will speak to his manager that day. We chose not to give bank details for the risk of a further SCAM. Instead left our email with this man. He then said did we take pictures of us giving over the money?! Putting the responsibility in our hands. |We had to quickly leave as a taxi was waiting outside and it was a stressful experience all round. |We have given them the grace period to contact us by email explaining the situation and it’s been 3 days with radio silence. |This is not what I expect from an establishment and as young travellers on a budget all money is vital to us. |I would not recommend to any further travellers looking...