Fomecs Boutique Hotel, Jonker Street — Hotel in Malacca

Needless to be lengthy but whoever wanting to shortlist Fomecs as your choice of hotel, please read the following comments prior to booking:-||||||1. great location on Jonker Street||2. bare and clean||3. acceptable reception area||||||1. Very rude front desk staff especially a woman named Pxx Ling||2. although deluxe (?) triple room, toilet is very, very small. They almost shortchanged our paid room by auto downgrade-not ethical.||3. toilet's hanging hooks unreasonably placed at shower area; logically your new changing clothes can get wet easily||4. sleeping area not friendly as it has only 3 clothes hangers and no other hooks for hanging purpose||5. not enough electrical sockets and storage area||6. stain on in-room sitting sofa and many other places||7. comforters looked like never changed or cleaned at all; maybe due to prolong recycle for use for next guests||8. bad smell. Stink badly when humid and hot.||9. very stingy hospitality; they charged for almost anything the guests ask for; eg. extra toiletries, extension 30-mins late check out, towels, etc. Fomecs don't even keep their reception area air-conditioned and was so hot and humid. Other cheaper guesthouses along Jonker Street can afford to maintain comfortable, better air-conditioned reception area.||10. no in-room safe box. It seems Fomec do not display the Innkeepers Act.||||Overall, Fomecs is NOT THE RIGHT CHOICE for family with infants, younger kids and older folks. Without due care and hospitality, this place is NOT IDEAL for guests who bring along trolley bags, infants who need electrical kettle for preparing milk in the room, younger kids who may face safety hazard by playing near the stairs, older folks who have weak knees or immobility. Lastly, no baby cot. ||||Undoubtedly, without perks to guests like concierge service or free breakfast, Fomecs' rates were much more higher for being 'boutique' than those near Dataran and Mahkota 5-stars hotels can offer. ||||Last but not least, the room images you see in those hotel websites may be misleading. Many rooms come without windows! We will not be...

We only arrived close to 4am as there were bad traffic jams at both Singapore and Malaysia Checkpoints on a Friday night. I sent a text message just before midnight to inform Fomecs Boutique Hotel that if there would be someone to help me checked in when I arrived as the hotel does not have a 24-hour reception. So I didn’t expect a response after sending the message as it was close to midnight then. ||When we arrived, the reception was around to open the main secured door for us and quickly helped us checked-in in under 10 minutes. Really grateful and appreciated the great service. ||Booked a room without window but it actually came with a really small one, which was fine since there are always mosquitoes around and opening windows is not ideal. The room was clean and bed was comfy. There were bedroom slippers, hairdryers, hot water flask provided too, which were not expected due to the very value price. ||As we had requested for a room away from stage, the room was really quiet and we had good rest. ||The bathroom was of adequate size and hot water shower was abundant. ||The WiFi strength was alright throughout our 2 nights stay. ||The hotel has a drinking water dispenser that we can take hot/room temperature/cold water any time. ||As it’s a shophouse, there’s no lift to the second level but it wasn’t long flight of stairs so it was no problem for us that had only haversack as luggage. ||Would definitely...

What I liked:

The receptionist, Mr. Alex is extremely helpful and friendly. Thank you for assisting us with questions and also provided us with some information about Malacca. The location of the hotel were great with eateries around and most of the highlights in Malacca is around the corner as well. We walked to Baba & Nyonya Museum and Stadthuys. AC in the room were cold so it's a bonus for that. They also provided room slipper which in my opinion is a great common gesture as the flooring were cold especially going in and out bathroom.

What I don't liked:

1. If you travel with an elderly or guests with mobility issue, keep in mind there is no elevator therefore you'll need to walked the stairs dragging your luggage to the counter and all the way to your room. The hotel looks like a typical old 2 storey shop houses from the outside and the check-in counter is located not the ground floor.

2. Hair dryer looks a bit worn out, I was afraid to use it as it sounds like it is going to explode if its heated.

3. There is no decent cupboard to hang your clothes. You'll need to hang your clothing on top of the kettle on the rod. It doesn't looks appealing...