You feel like you are stepping into a European castle as you throw open the heavy wood door and step through the stone foyer of Hotel Arqueologo in Cusco, but as soon as you enter the bright atrium adorned with colorfully woven cushions, plants in clay pots, ultramarine blue columns, white stucco walls and Aztecesque stone décor, you know you are in Peru. ||I stayed here for almost three weeks in one of the upstairs suites in April 2025. A staff member promptly lugged my big bag up the stairs to my room for me when I arrived, so no need to be concerned about the lack of an elevator. The room was quiet, beautiful, spacious, clean, and the king-sized bed was extremely comfortable. I loved the view out my window encompassing the hotel courtyard below and the steep northern Cusco hills dotted with red-roofed dwellings above. The bathroom was spacious and immaculate, and although the water pressure could be variable, hot water was in abundant supply at all hours of the day. Filtered water was conveniently available 24/7 in the lobby, which I was very grateful for after long walks around the city, or after returning from treks out of town.||Every person on the staff was friendly, gracious, and accommodating, but especially Nohelia and Brenda, who patiently practiced Spanish with me and graciously answered all of my questions. Starting the day with friendly service, a strong cup of coffee, and a nice meal in the breakfast room was wonderful. I enjoyed basking in the light pouring in from a bank of windows overlooking the San Blas neighborhood below. We peeked into the bar and the restaurant off the atrium as they were remodeling and preparing for the opening of a pizzeria at the beginning of May. Both of these spaces are amazing, and I hope they are up and running again very soon! But there is absolutely no lack of fabulous restaurants or places to sip on a Pisco Sour within blocks of the hotel!||The hotel is located near the top of a big hill one block north of Plaza Nazarenas, and is strategically placed between the San Blas neighborhood a block to the east and the Plaza de Armas a few blocks to the west, making it a great hub for the exploration of the northern part of the city. Likewise, it was a short 25-minute walk to the Collectivo on Puputi Street to catch a ride to Pisac in the Sacred Valley, Saqsaywaman, Pukapura or any of the other archeological sites on top of the hills just north of the city.||At the end of our stay, the hotel held our bags in storage while we walked the Inca Trail. The staff even graciously agreed to hold some items for our tour guide to pick up after our departure. I would highly recommend Hotel Arqueologo as a secure, comfortable, and convenient base camp from which to explore Cusco, the Sacred Valley, Machu Picchu, Rainbow Mountain, and the...
Read moreUnfortunately, a rather disappointing experience. From a hotel called Arqueólogo, I'd have expected at least some archeological details or information, but none of that sort.
There were ants in the room, and upon asking the housekeeper if she'd a spray, she just said and that that was a problem in the whole hotel.
The king size bed was absolutely uneven and extremely uncomfortable to sleep on.
The breakfast was below average. On the first day, only one banana was left and on the second day, the bread was hard and the cheese didn't seem to be super fresh either. The orange juice, however, seemed to be fresh. The scrambled eggs were good - however, I wouldn't recommend making scrambled eggs with hard cheese and rather use a soft type.
The key for the outside door stopped working on the second day.
The two property dogs are adorable and lovebugs.
On the last eve we'd asked them to order a taxi for us for the next day 4:30am, which they confirmed and said it was 15 soles. Once we got up in the morning, there was no taxi, and we had to walk to another hotel close by with all our luggage to have them help us get a cab.
Last but not least, they offer a takeaway breakfast option if you're leaving early. We were excited and grateful about that. However, when we got it, it was fairly disappointing. The orange juice is lowest quality processed juice with lots of chemicals in it, and the sandwich had 2 little slices of cheese in it. So, don't expect it to...
Read moreI don’t usually post before the end of our stay, but I felt it was important to share our experience so far. We’ve really enjoyed our room and the hotel facilities overall—they’re well-maintained and comfortable. Breakfast is decent, though it wouldn’t take much to improve the balance: adding a few fresh options like avocado or vegetables would go a long way alongside the bread, jam, eggs, and cheese.
Unfortunately, our experience has been seriously impacted by a loud “fashion party” being held on the hotel premises. The music is blasting so loudly that it’s impossible to relax in our room, let alone enjoy any part of the hotel during the event. Our 5-year-old son hasn’t been able to fall asleep, and the party is scheduled to continue 2.5 hours past his bedtime.
We were not informed about this event at the time of booking, and when we were told about it today, it was presented as something fun and exciting. That may be true for some guests—but for those here to rest, especially with children, it feels like we’ve been made a low priority.
When a hotel chooses to host events that disrupt the comfort of paying guests, it sends a clear message: guests come second. That’s a serious misstep for a business meant to provide hospitality. You need to decide what you are—either a hotel or an event venue—but trying to be both without clear communication and consideration undermines your...
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