Monasterio, A Belmond Hotel, Cusco — Hotel in Distrito de Cusco

We stayed here two nights and experience was just beyond expectations. Hotel itself is very historical, artistics, relaxing, spiritual, clean. Staying here made us feel like we are queen and king of Inca. So many paintings on the wall, beautiful well maintened garden, flowers. Every stuff we encounterd are friendly, professional, thoughtful, hard workers and helpful. They are very dedicated to their professionalism. Food is amazing. Breakfast has a lot of selections. Nothing can beat the Freshly squeezed fruits juice (a few kinds) in the morning. Corns in Peru is nothing is close to what we eat in North America. Then we realize how GMO corns are so fake.

Especially one guy names Jorge,said Hi and asked us how our trip was going every time when we run into him in the hotel. He helped us to get a room ready at 7 am in the morning after our 16 hours transportation to Cusco( even though their check in is 3pm), upgraded our room to junior suit for no charge. We could take naps and recharge for city tour on the same day. He definitely made our trip! We are so thankful. Location is perfect. Close to everything include plaza.

Personal opinion about room.: As much as we appreciated the accommodation of upgrading to junior suit, we didn’t like it It it because it was loft suit. It was so hard for us to get up and down the stair with altitude sickness. We felt dizzy badly and stairs made it worse. Therefore I recommend people to get not loft suit especially if you already have altitude sickness. Sickness reach the worst when you wake up because of dehydration. And the bed is upstairs. They are very dedicated and they will do their best to accommodate you if you ask so.

Anyway, it was amazing. It was so sad to leave this Hotel. I have never felt attached to hotel or people on the trip. I have gone to many country before. The feeling is like similar to when you watch amazing musical, acrobats, you don’t want it to end.. This hotel and members made me feel like their our family in Peru.

I want to come back here again once more in my life Thank you for amazing memory. I love Peru and people in Peru because...

The Belmond Monasterio is an excellent property full of history and character. I would've given The Monasterio a full five stars, except there's a catch, and I'll explain later.

The Monasterio is located a mere 5 minute walk (7 if you're taking it easy and acclimating to the altitude like we were) from Cusco's Plaza de Las Armas, the main city square. It is also part of Nazarena Square, which has its share of restaurants and shops. For this reason, you're never far from the places of interest and activity in Cusco.

As with the other Belmond properties we've stayed at, the true star of the show at The Monasterio is its entire cast. Everyone we encountered was helpful and friendly. No complaints here.

We had lunch at Illariy, The Monasterio's casual dining option. The food did not disappoint, and as usual, service was impeccable.

We stayed at one of The Monasterio's one-bedroom courtyard suites. The suite was beautifully appointed with elegant contemporary furniture that juxtaposed nicely against the 17th century artwork that adorned the walls throughout the hotel. The suite was spacious, and the service team at The Monasterio graciously welcomed us with the charcuterie and cheese platter as well as with a chilled bottle of Moet & Chandon champagne. We couldn't find any fault with that.

However, if there's one significant miss that the hotel's designers should've addressed, it's the bathroom in this suite. The bathroom itself is spacious; that's not the problem, but when not adequately heated, that can be problematic. Keep in mind we visited The Monasterio during Peru's spring, so the weather was cool especially in the evenings. Taking a shower was a challenge in that it was difficult to keep warm. The stone floor of the bathroom is not heated, so one can't comfortably walk around barefoot. The shower is open on one end, so even with the shower running, the steam doesn't keep you warm at all. The Belmond should consider installing floor heat or heat lamps or a space heater safe for humid rooms. In my opinion, this was a significant demerit.

That aside, I would wholeheartedly recommend...

Our five-day and five-night experience at Monasterio, A Belmond Hotel, Cusco was undoubtedly the most beautiful and unique part of our two-week trip to Peru!||||The hotel environment is elegant and beautiful, with a rich and diverse breakfast that is exquisitely delicious. I couldn't resist having a large bowl of beef broth every morning! The thoughtfully provided room oxygen and 24-hour self-service hot tea helped us quickly overcome altitude sickness and fully enjoy our trip. Additionally, the most impressive and grateful part was the hotel's sincere, thoughtful, and enthusiastic high-quality service. When we reported the noise from nearby staff working at night, the hotel manager Giuliana Garzon and front desk supervisor Miguel Leiva immediately addressed the issue. They kindly upgraded us to a deluxe suite for free to compensate for our minor inconvenience.||||Sunlight streamed into the room through the lush courtyard, warmly spreading over the soft and comfortable bed... Everything was so peaceful and beautiful, like a scene from a movie. The perfect rest and relaxation completely erased our travel fatigue. Tasting the delicious desserts and fragrant Inca tea sent by the hotel, I wished time could stop at that moment!||||During those days, manager Giuliana Garzon and front desk supervisor Miguel Leiva constantly cared for our needs, providing us with many unexpected, attentive arrangements. We spent an extremely enjoyable and unforgettable few days.||||They also noticed my husband's birthday and arranged a delightful Italian opera dinner for us on his special day! Everyone wished him a happy birthday, and when we returned to our room, there was a birthday cake with lit candles waiting for us! We felt so happy and cherished by the thoughtful attention!||||Believe me, the hotel is not just a resting place during your trip; its architecture, courtyard, facilities, and excellent service deserve to be seen as a must-visit, unique, and stunning attraction in Cusco! Come and find another elegant and beautiful side of Cusco, uniquely yours, at Monasterio, A Belmond...