Beware - Tourist Trap! To start with, the pictures on the website as well as the description are far away from reality! The term "luxury" in the description is nothing but cynical! The rooms are run down, durty and smelly. Furthermore rooms to the street are noisy due to the nightlife. The shared bathrooms are filthy and anything else but well maintained. My wife did not even want to set foot in it! About the locations: It is quite central, however this street in particular is rather dangerous at night, there is a peep-show next door and drug dealers are trying their luck even during daytime. Since we are straight forward people, we made our opinion quite clear to the available clerk. However we had no intention to change the hostel, since it was a holiday weekend and we only hat two nights and one whole day. Returning from dinner the first evening at 11 p.m. we put the kids to bed and were just about to get ready ourselves, when the owner knocked on our room door. He, accompaigned by two other men and a woman screamed at us that we should leave the place right now. We tried to discuss the matter calmly for the sake of our children, but there was no way of discussing it. He put himself in the doorframe and kept screaming at us to leave and looked at us packing our bags. I called the police because I felt threatened and I wanted a witness for the returning of the keys. The owner then disappeared and left the job to his manager, who at least helped us carry the bags four stories down (no elevator). The police then came, made clear to the manager that a breach of room privacy of this kind is illegal, but of course they could not do more than this. Luckily we found a nice hotel nearby and were finally happy to be out of this terrible place! - By the way: Looking at the ratings on Trip Advisor and on Google I found at least two excellent ratings made by the manager and one by the owner himself. I think that...
Read moreWe booked a room with a private bathroom for a long weekend. ||The decor does not look like the photos as they seem to have refurbished and simplified the furnishings since then. Everything is ikea so it's no design hotel. ||The bathroom was tiny and had no proper drainage and barrier so water would flow all over the floor. There was mould around the basin. When you walked on the bedroom floor, you could feel that there was dirt all over. It was filthy. Housekeeping don't clean the room every day. In fact they Never cleaned the room at all. The duvet wasn't even inserted into the duvet cover when we stayed. ||The male receptionist was unfriendly and unresponsive when you asked him anything. They never greeted you with a Heller or goodbye. Just stared at you blankly or ignored you. The same applied to the female receptionist who also never even thanked us for staying or said goodbye when we left. ||The breakfast was so so. It had everything but they seemed to to take your dishes etc to the dishwasher and stack them. ||This is not a two star place. It really is just a one star and definitely more like a hostel than a hotel. ||The only good thing was the location and its cheap price but with such unfriendly staff and dirtiness, I would never ever stay here again! I guess you pay for what you...
Read moreVery good location. This is in Rossio area and very accessible to with the city metro. So it's easy to go here even if you're coming from the airport. Chiado and Baixa area is also walking distance. ||- Breakfast is included in the fee. Though the selections are not that wide, it's quite good for a hostel level. Aside from toasts, they provide cut ham and cheese, cereals, coffee, good juice, and freshly baked banana bread. ||- Wifi connection is also good||- And all of these for such cheap price!||||||We had a great time during our stay but just a few things we hoped could be changes/improved:||||- First of all, the lock on the front door of the building is very difficult to open. We had to try it several times in different way but the door won't budge. The key doesn't work. It's better to use the pass code that they will give to you.||- No heater available in the room. Even though winter in Portugal is not that bad, it could get really cold at night. ||- The shared bathroom is clean but the one we had on the upper floor, the water in the drainage takes sometime to subside. ||||All in all, it was a lovely...
Read more