Days Inn by Wyndham Hurstbourne — Hotel in Hurstbourne

Today (May 10, 2018 - 3:27 PM) I pulled into the parking lot of the Days Inn to find a horrible eye sore for a place to sleep. Sam, the manager of this Days Inn was on duty. First impressions were deplorable. The sign out front was broken and the parking lot is pockmarked with potholes and broken blacktop. This is just the drive in. It gets worse. Please give this some attention.

I entered this hotel by description but my family and i got a delapated excuse for a motel. The exterior is more of the same from the out side. The awnings are drooping. Wooden shingled are missing from the three separate roofs. The right side main entry door has a broken lock. At the far end left of the main entry doors is a can of trash that is throwing up its contents all over the ground and a top of this colossal heap of stinking trash is a festering half eaten gallon of milk nearly ready to explode it's contents of yellow currdled rancid vomit all over any thing that disturbs this inevitable conclusion.

The pool area is full of used towels draped and dropped as if it were yesterday's garbage. Towels are draped on buckets, chairs, on the curved lining of a drained hot tub all seen through a white dingy glass window with an aluminum door frame with large glass separating you from the smell of what is on the other side. Holding it all in is a huge hasp and pad lock six feet up keeping all safe from that that is the terror of towels.

In room 237 which was to be the room my two boys my wife and I were to spend four days in was not swept. There are cigarette butts in the air conditioning unit below the window. The floors and rug were sticky with some sort of slime or what ever it is. It is absolutely disturbing an owner charges people to stay here.

The nail in the coffin of why I am writing this is not because of the disgusting deplorable environment this manager is willing to have people pay for a room in this dump but as I had a conversation with the manager he continued to to explain why the trash was not taken care of. Why the pool area was has a hasp with a padlock keeping people out. Why the floor in my room is "slimmy" the word he used. As if giving me an explanation would some how make these conditions fix them selves. I asked him very directly why things were like this and all I got were more excuses and backpedaling. Everything but the truth.

I explained to him these were the reasons why we will not be staying here and introducing my childern to such deplorable conditions were not acceptable and he should be ashamed of the condition...

Hands down the worst motel I have stayed at and I have stayed at some $29.99 motels. Days Inn in Louisville charged me $80.50 for the last room available on Friday, March 14, 2014. Room 138 was a double, non-smoking on the first floor. I should have known that it was a mistake when the clerk said "really??" when I said I'd take the room. The room is accessed by an interior hallway that reeks of mold/mildew and chlorine. Emphasis on the mold/mildew. I say to my girlfriend, "I hope the room doesn't smell like this..." The room smells much worse. It is obvious that the room has flooded and the furnishings were not replaced. The carpet was disgusting and lumpy. All the furniture had about an inch high water mark from the flooding. There was an electric oil space heater strapped to 2x4 blocks with casters. The built-in heater only worked on "fan". By this point my girlfriend has had two asthma attacks from the mold. The bathroom was practically antique and smelled worse than the main room. Several lights throughout the room were either broken or burned out. The TV was probably 20 years old. Stains on the carpet, the bed spread, and sheets. Burn holes in the sheets too. After about 20 minutes we went back to the main desk and requested a refund. The guy in front of me in line booked online and had paid already but the clerk, Hari, made him run his card twice while on the phone with someone of higher authority. The guy was convinced (as was I) that he had been triple charged. They didn't argue with the refund, although Hari's mother arrived and told him to check the room to make sure we "didn't use anything". He ran out and came back a few minutes later giving us the OK. I paid in cash and he refunded me cash. DON'T EVER STAY...

If zero stars was an option.. I would still use -100. This place is absolutely disgusting. Not to mention that it took over 2 hours to get checked in because they wouldn’t validate the name on the account without me calling the toll free number. A refund wasn’t even an option. Me, my gf & 7 year old had been on the road for over 2.5 hours to get there. I was forced to pay extra money because they only had 1 adult and 1 child showing on the account, so it was extra for an adult to stay. They shut down the pool early because no one was currently using it, then proceeded to tell me that it wouldn’t open back up until 10am and checkout was 11am. If you don’t leave before 11am then it’s an extra $100. The whole reason we chose this hotel was because it was cheaper & included an indoor pool for my daughter to swim and enjoy herself. Total waste of time and money. The elevator was absolutely jank. It jumped and made horrible noises the whole way up to the room. Upon entering the room, it was freezing cold ( no telling how long the heat had been turned off ), the comforter on the bed had burn holes all over it. All of the furniture, microwave, etc. looked like it had been there since 1700BC. There was maybe 3 tissues left in the tissue box. I used them to heat my daughters pizza up & then found a bullet vibrator in the bottom of the box. I was so disgusted. If we didn’t have another 3 hours to get home, I would’ve left immediately. I tried to get a soda out of the vending machine ($2.00) & it took my money. I am highly unsatisfied with this hotel & everything it stands for. I suggest that you pay the extra dollars to find a better place to stay unless you’re desperate. Screw this place....