Millennium Hanoi Hotel — Hotel in Hà Nội

I have been here for a month as I volunteer regularly at a residential community in nearby Van Canh. (I am actually still here.) It has been a great experience. I have had a few different rooms as I checked out to go away for a long weekend, and then I checked back in. ||It is really comfortable and nice, centrally located in the Old Quarter. You can easily walk to Hoan Kiem Lake, Hoa Lo Prison, etc. And it is right next to Train Street so you can see the trains arriving!||On a more practical note, there is a Circle K down the block for anything you might need, and a laundry next door that will deliver your clothes to the reception at your hotel. There are cafes and restaurants right outside, and next door is India Gate run by siblings Rohit and Neha, with amazing food and service!||All the staff at the hotel are really personable and helpful. I really enjoyed seeing them every day as I headed out to work. There are toiletries provided so you never run out, and each guest gets 2 bottles of water a day as part of their stay.||I will be back the next time...

I have been here for a month as I volunteer regularly at a residential community in nearby Van Canh. (I am actually still here.) It has been a great experience. I have had a few different rooms as I checked out to go away for a long weekend, and then I checked back in.It is really comfortable and nice, centrally located in the Old Quarter. You can easily walk to Hoan Kiem Lake, Hoa Lo Prison, etc. And it is right next to Train Street so you can see the trains arriving!On a more practical note, there is a Circle K down the block for anything you might need, and a laundry next door that will deliver your clothes to the reception at your hotel. There are cafes and restaurants right outside, and next door is India Gate run by siblings Rohit and Neha, with amazing food and service!All the staff at the hotel are really personable and helpful. I really enjoyed seeing them every day as I headed out to work. There are toiletries provided so you never run out, and each guest gets 2 bottles of water a day as part of their stay.I will be back the next time...

I booked and paid on Traveloka. When I arrived in Hanoi and checked in, the receptionist was quite surprised by my appearance, then she checked and informed me that the room I booked had not been paid by the customer, she gave me 2 directions. Upgrade my room and I will have to pay an additional 150,000 vnd, she thinks this is already the support of the hotel because normally this room is more expensive, but she doesn't know the problem here is that I don't need this type of room, I just want to stay in the room I booked She will return the money I booked and she also knows that it is difficult to find another hotel at that time I have to pay extra to check in because I didn't have much time to travel and find another hotel in a good location on the weekend. The experience I have here is: I was not welcomed with preparation from the hotel The hotel's solution is unprofessional and does not respect the rights of customers The room was not commensurate with the price I paid, and did not feel airy and clean like the one...