D&G does not care if you are a veteran or new customer. When there are money involved, they will treat you miserably and falsely accuse of things just to get your money. After 5 years with them, they refused my return and forced me to accept an order claiming that i`ve sent the products back without tags. Forgot to mention that "returned without tags" is just a false accusation. The products were either sent without tags in the first place or they were cut down by D&G to force me accept the product. When i received the products the first time, they were each in their original sealed bag. Now after they refused my return, they sent the products back in a cheap box and both products in a bag like trash (imgur .com/ZNeAgpK.jpg). A disgrace for D&G and also Farfetch for recurring to these tactics. I have never thought they will do...
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I had the pleasure of having my custom suit made at Dolce&Gabbana in Milan for my own wedding and I cannot emphasize enough how outstanding the experience was. The boutique offers an impressive selection of high-quality fabrics and Michele Massenzio, my personal consultant, was not only incredibly personable but simply brilliant. His expertise and friendly, helpful demeanor made the entire process an absolute delight. Alongside Filippo, the tailor, they crafted my suit to perfection. My sister was also impressed by Michele's excellent guidance and support. I highly recommend Dolce&Gabbana Men's Boutique in Milan if you're in search of tailored elegance.
Thank you, Michele and Filippo, for everything....
Read moreI spend €5000 thousands and even more, they have beautiful items and I bought a lot. When they return them back to Milan instead of sending me the merchandise because of the lack of experience of the salesperson I provided my Fedex they wanted to doble charge at costumes thank ya for making me miserable I lost 1200 Euros only returned the first order they didn’t return the rest of the money 💰 and they won’t send the merchandise any more they don’t have any good service as long as they collect...
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