CHANEL Odakyu Shinjuku Store — Local services in Tokyo

昨日この店に行ってカバンを買いました。しかし、買う過程はとても不愉快です。まず、彼女たちは犯人を尋問する態度で、このカバンは自分で使うかどうかを聞いています。携帯を使う時、誰と連絡するのかと聞きました。彼らたちは私のプライバシーを尊重しないで、行動能力をコントロールしたいです。そして、全行程の会話は敬語ではなく、笑顔もなかったです。私が帰る時、彼女たちは私にありがとうと言ってくれませんでした。第二に、私が店の前で一時間並んでいる時に、二組の列に並ばずに入った。昨日予約したので、名前を言ってもいいですって言われていた、実は一日前に電話して予約するルールは全然無いですってこの店の他の店員から言われました。だからこのような不平等な待遇には怒りを感じます。第三に、彼女たちは私にパスポートを出さないと買えないと要求しましたが、お客さんの購入のルールには必ず提示するように要求されていません。また、全員の前で私に向かって、もし協力しないなら、すぐに帰ってくださいと言われました。だから彼女たちはわざと私を困らせて、私という外国人をいじめました。また、日本人にはくだらない問題を問われる必要はないと言い。身分証を提示する必要もないです。だから、この店は人種差別、人による差別待遇の疑いがあると思います。つまり、このお店はアイドルとしてずっと見てきたシャネルに影を落としています。この店の管理者が高素質の従業員に換えてほしいです。今度もこの店に行くなら、素質の悪い社員を覚えて、彼女たちにクレームします。 昨天我去这家店买了一个包。但是买的过程很不愉快。第一，她们用审问犯人的态度问我这个包是不是自己用，我在用手机的时候问我是不是跟谁联络，不尊重我的隐私，想控制我的行动能力并且全程对话没有用敬语没有微笑，我走的时候，她们没有跟我说谢谢。第二，在我在店门口排等一个小时办的时候，有两组没排队就进去了，一个店员跟我说她们昨天预约过，报名字就可以进去，可实际上并没有这种提前一天打电话预约入店，这是这家店另外一个店员跟我说的。所以这种不平等待遇让我感到十分愤怒。第三，她们要求我必须拿出护照才能买，而顾客的购买须知里并没有要求一定要出示，还当着所有人的面对我说如果不配合的话，请马上离开。所以她们就是故意为难，欺负我这个外国人。另外，她们说日本人就不需要被质问无聊问题，也不用出示任何身份证。所以我认为这家店有种族歧视，差别对待的嫌疑。总之，这家店让我对一直以来视为偶像的香奈儿蒙上阴影。我希望这家店的管理者可以换一些高素质的员工。下次我要是还去这家店，我一定要记住那些素质差的员工，然后投诉她们。 I went to this store yesterday and bought a bag. But the buying process was very unpleasant. First of all, they interrogated me with the attitude of interrogating prisoners to ask if I used this bag by myself. When I used my mobile phone, they asked me if I contacted with anyone. They did not respect my privacy at all. They wanted to control my ability to move. They did not use honorifics or smile during the whole conversation. When I left, they did not say thank you to me. Second, when I was waiting in front of the store for an hour, two groups went in without waiting in line. One of the shop assistants told me that they had made an appointment yesterday and could go in after giving their names. But actually, there was no such way to make an appointment one day in advance. This was what another shop assistant told me. So this kind of unequal treatment makes me very angry. Third, they asked me to take out my passport before I could buy it, but the customer's purchase instructions didn't require me to show it. They also told me in front of everyone that if I didn't cooperate, please leave immediately. So they are deliberately embarrassing and bullying me, a foreigner. In addition, they say that Japanese people don't need to be asked boring questions or show any ID cards. So I think this store is suspected of racial discrimination and discrimination. In short, this shop has cast a shadow on Chanel, who has always been an idol. I hope the manager of this store can change some high-quality staff. Next time I go to this store, I must remember those employees with poor quality and...

I came here on a thurday morning and a nice lady standing in front of the door asked me which models I want to see to confirm if there is stock and then she asked me to register in the line and come back after 1 hour. After I came back the fashion adviser Manam were kind and nice with me. I confess I was too afraid to have a bad experience since I road so many bad comments about Chanel stores around the region. It was my first time in a Chanel store and I bought my first Chanel bag (wallet on chain black, grained calfskin). The experience were amazing! Due to tax refund prices are similar...

I was able to buy a purse here as a tourist. Surprised that they carried a calf leather black handle WOC when I walked in at 7:30pm. Usually by this late I didn’t expect them to carry small black purses, which are high demand ones.The SA was a sweet and beautiful lady very patient and polite, she used the translating device to communicate with me. I am amazed by her professional and friendly service. I had a thoroughly...