So, I'm always super intimidated going into a Sephora. Everyone's makeup is perfect, and if I go in there wearing no makeup, I definitely feel like I'm being veeeery judged. Add that to having a wicked looking black eye (construction accidents are no joke!) and you can imagine how not-so-great I was feeling walking into the store. I was really nervous, in all honesty, about how people were going to react to me.
WOW. WOW, WOW, WOW. This store had it TOGETHER. I was greeted by Iris, who was super kind and attentive to what I needed- her customer service skills are incredible. I felt like we were already friends in just five minutes of talking to her. She grabbed Sid to help me with my black eye problem. Iris was fantastic and I didn't think it could get better until Sid helped me. It was, in a word, amazing- Sid turned around my entire perception (and nervousness) of Sephora, his customer service skills were that above and beyond. You could tell Sid knew exactly what he was doing, had opinions on what would look best, and was actually excited to have a chance to share his knowledge. He ran around the store to find the best possible concealer for me, matched my shade perfectly, and shared tips and tricks for how to do it myself. I was blown away by how genuinely kind Sid was- at no point did I feel like I was being judged for not understanding something about makeup. For someone who is really nervous and intimidated by the sheer number of makeup options, that meant the world to me. Sid was also thoughtful toward my morning routine and didn't try to push products on me that I didn't actually need, which, as a customer, is more likely to bring me back into the store later. I -LOVE- non pushy sales people, it makes the overall experience SO much better.
All in all, I had a lovely time, and it was all thanks to how wonderful the employees were. This Sephora is a little further than the Lenox location, but all of the employees are a LOT friendlier and more approachable here, so I'll be coming to this location from now on. I'm actually excited to go back in, I was absolutely thrilled by my...
Read moreHad a wonderful experience. The waitress was amazing and we had the lamb meatballs appetizer that melted in your mouth. I got the pork chop that came way overcooked but they quickly made me another one that was moist and delicious. My wife had the seabass and it was absolutely...
Read moreExcellent shopping center with a first rate selection of tenants, good mix of retail, professional and exclusive shopping. Dancing Goats is outstanding and Sephora is good to have in the area. Very difficult access but that is Buckhead...my home...
Read more