Essex Fine Jewelry & Watches — Local services in Atlanta

Exceptional Experience and Exquisite Inventory

I am writing to express my utmost satisfaction and appreciation for the outstanding service I received at your store recently. I had the pleasure of visiting your establishment to have my Cartier watch repaired, and the entire experience was truly exceptional.

From the moment I walked in, your team displayed the utmost professionalism and knowledge. They provided me with comprehensive information about the repair process and ensured that I was well-informed every step of the way. Not only that, but the pricing was reasonable, which was a pleasant surprise given the luxurious nature of your inventory.

Speaking of your inventory, I was captivated by the remarkable range of products available at your store. After having my watch fixed, I couldn't resist exploring further and ended up purchasing a stunning Chanel purse. The selection of luxury items you offer is truly unparalleled, and I am elated to have discovered such a treasure trove.

What sets your store apart, however, is not just the accessibility to luxury goods but also the exceptional quality of each item. I am thoroughly satisfied with my new purchase, as it exudes both elegance and durability. It is safe to say that your store has become my go-to destination for all my future luxury purchases, be it jewelry or other items. I need not look elsewhere, as you fulfill all my desires for exquisite pieces without depleting my savings.

To anyone seeking the epitome of luxury shopping, I urge them to visit your store without delay. In an industry where reliability and authenticity are paramount, you have undoubtedly proven yourselves as the pinnacle of excellence. Thank you for offering such a rewarding experience, and please convey my gratitude to your dedicated team.

Again, thank you for exceeding my expectations, and I look forward to further exploring your mesmerizing collection in the future. May your store continue to prosper, catering to the discerning tastes of luxury...

Yesterday, I visited the jewelry store to assess the value of my diamond ring. The owner examined the ring through a magnifying glass and inquired about my asking price. My response was, “I am unsure.” He then informed me that it was a lab-grown diamond, which surprised me, especially knowing who my husband is. Upon returning home, I requested to see the paperwork that my husband keeps in a safe. To my astonishment, it was a genuine Solitaire diamond. We had scheduled an appointment with Diamond Blanc through their online platform, and they promptly responded to our inquiry. I provided them with my appraisal paperwork, photographs, and purchase receipts obtained from my husband and we have a date to come in. I am selling the ring because we were unable to return the ring to Kay’s unless we were exchanging it for another item Consequently, my husband suggested that I sell the ring to retain the funds, as he had already acquired an upgrade for our upcoming wedding anniversary. I am perplexed by the owner’s deception and subsequent departure. While some online comments were unkind, I decided to investigate. Unfortunately, I was deceived and left feeling shocked and embarrassed. The only instance of respectful interaction I received was from the security guard. My husband expressed a desire to return to the establishment to present our paperwork and inquire about the reason for the deception. However, I believe that such a confrontation is...

So I received an AMAZING and super OUTSTANDING service without even spending a dime at ESSEX FINE JEWELRY earlier this week and I’m still amazed.. I first went to sell my some jewelry and ended not doing so but wanted my late husband’s gold and diamond ring fitted to my size so I can wear it as it would mean so much to me.. But to my surprise, after getting my correct size, I was told it would be ready for pick up the next day FREE OF CHARGE! I honestly thought I was being prank.. So two days later, I go pick it up and true to their promise, I didn’t have to pay a single dime! Not to mention the fit and sized was perfect that I couldn’t help but just broke down in tears.. I was happy AND grateful! I KNOW where I’ll be shopping for my next beautiful fine jewelry, yup, you guess right,ESSEX FINE JEWELRY and I TOTALLY recommend them to anyone looking for not only the finest jewelry, but THE BEST customer service as well..Thanks to everyone that made my experience memorable!...