Lace Whitten - State Farm Insurance Agent — Local services in Atlanta

I moved to GA and moved my insurance to Dr. Lace Whitten agency. I’ve been with State Farm for 15 years now. She incorrectly input my car VIN information twice. The second leading to my car being impounded for a weekend.

She failed to notify me of these issues despite her having the information.

As I sought to resolve the issue, she refused to take any accountability or compensate me for her mistakes (a total over $800 and 7+ weeks). My last two calls with her she attempted to blame me for the whole issue and then yelled at me over the phone.

I strongly advise avoiding this office both on a professional and...

I’ve been a customer of Lace Whitten’s State Farm agency for years, and I can honestly say I’ve never experienced such exceptional service and genuine care anywhere else. Lace and her team go above and beyond not just when it’s time to renew a policy or file a claim, but every single time I have a question or need guidance.

Lace takes the time to understand my family’s needs and always offers thoughtful recommendations that make me feel protected and empowered, not pressured. Whether it’s home, auto, or life insurance I trust...

I have been with this office for 2 years now and have had nothing but remarkable experiences. When claims happen, its like a whirl-wind trying to piece everything together. This agent and her staff provided direction, resources and was available any time I had a question. Everyone is so eager to help and truly feels like a...