francesca's — Local services in Bloomington

I was at the Woodbury location and they wouldn’t honor a promotion that the associate said when I asked. I went to the mall of America location to adjust the price and was going to make a purchase as well. I have never returned something from here as I LOVE their clothes and jewelry. Natalie told me she couldn’t help me since I didn’t have the items with me or the receipt as she was holding the receipt. Then told me even with the receipt she couldn’t help. I asked for her name which she did not provide. I found her name after purchasing the items and her name pulled up on the receipt. My recommendation is to keep customers happy and wanting to return, especially ones who...

Fabulous service! When shopping at MOA I was on a mission to find a dress to attend a fall wedding. By chance I wandered into Francesca's. I was so pleased with their service! They were very kind and friendly but not pushy and overbearing. It was getting late into the evening and I knew they were closing soon so I was trying to rush. The two ladies in the store were so incredibly helpful they were able to help me find the dress I was looking for and shoes and earrings to match! And not to mention the great prices! I will definitely be back! Thank you ladies for your kind service; it didnt...

They have a variety of styles but not sizing. I struggled to find a Large. After leaving dresses in the fitting room the staff was rude and said "You don't remember where they go?" Like I was supposed to put the items back. They way they overstuff the racks it would've been a nightmare...plus that's literally...