EDIIT! Still nobody has reached out..so odd to me..it's been a while now. Just confused how not even management has apologized or said anything. It is unfortunate because I have not been back and this was honestly my favorite restaurant on nights out..just sad

I’m wondering if I can get a call back from somebody. I’m reaching out because I took my wife and her family out Friday night and we stopped here before our show. We had 2 hours to kill and love this place. We were seated quickly that was no problem. However once seated we weren’t acknowledged for over 20 minutes by a different waitress than ours. She took our drink order and was scolded by our waitress for helping “her table” even though she never introduced herself until well after our drinks arrived. Refills didn’t happen and the offer of another round didn’t happen. it took 3 different waitresses and a manager to help us. We only saw our waitress once when she took our order and didn’t see her again until she took our money (which I should add she didn’t actually give us our check). I could deal with all of this. The fighting and the lack of customer service and the multiple different people helping us because the food was amazing. The problem is 3 out of the 6 people in my party came down with food poisoning near the end of the night into the next day. We called the location and it was met with skepticism and a have a good night. No apology and no offer of even a discount for our next visit. There was very little done to even explain why our visit was so unlike any time I’ve ever been there. I just wanted to reach out because I love this restaurant. I am not the kind of guy to write a review. I usually just never go back and tell all my friends the experience I had but I’m really trying to understand what happened. I hope to hear from you guys soon. Thank you.