BERKLEY's Market - State Thomas — Local services in Dallas

I am so disappointed with how I was treated when I went to Berkeleys. The staff is so rude and the food is overpriced for below average quality. Bear with me now, I have a lot to say: -The manager took our order and didn’t give us a number and walked away before we paid. We had to wait and get another person to help us with our payment -I ordered a smoothie and it took forever. I eventually went inside and they said they ran out of my smoothie flavor but didn’t tell me… eventually the manager came up and said they would make it. -the smoothie I was given was the worst smoothie I think I’ve had in my life. It was a milky texture like a latte and was warm. I think they just gave me a random mix of ingredients. -the person I was with ordered a sandwich and they never brought it out. They said they called her name (we were sitting outside) and it got cold. Something to note: they were bringing other orders outside No one notified us and my sister had to go inside to ask about it for them to tell her. I find that extremely unprofessional. -lastly, we talked to the manager thinking he would sympathize with us and maybe even give us a voucher. No compensation was offered and he wasn’t able to own up to his mistakes (not giving us a number and walking away at the register)

-lastly I am a teacher who dosent make a lot of money so when I go out to eat it’s important I am spending my money on good quality food and being treated with respect.

I am honestly shocked how bad the service was, how the situation was handled, and how bad...

My vehicle was towed. I paid a cost in cash and was never provided a receipt. I called the number on the back of the tow truck, and it was the truck sales team, not the towing company. I went into this location and spoke with Jake, a member of management, seeking the name of the company so I can get my receipt. I explained the situation to him and was making comments about what happened. He responded with a very condescending, demeaning attitude. He claimed to be ‘trying’ to empathize but was very rude. When his employee went back to get his attention to attend to me, he rolled his eyes and made dramatic body movements. This is the same manager who showed up with a black eye the first week of opening. I recommend steering clear of this establishment. This...

Pretty poor experience.

Staff was rude, made us feel like we’re bothering them just being in the store.

When our coffee was ready, no one said a word just put it out in the pickup location and went on with their day.

I had to confirm if this is our coffee and not someone else’s, guy was like “ya, that’s yours”

I also asked a question if they have something, they looked at me like I’m stupid for asking.

Just a very generic coffee shop, terrible energy. Just overall sad. I don’t see this location lasting long; especially seeing their overpriced grocery items already getting...