The ease of assistance this branch has put into place is much appreciated. I’ve had the pleasure to work with Madeleine 2 times now. The first time during the process (in person) to request a domestic partnership. The second time, (during covid/no in person meeting) over the phone to check on our marriage application. I knew the voice sounded so familiar. After she gave us the information on the process once we receive our certificate, I couldn’t help but clarify I was speaking to the woman I remembered. Madeleines kind voice and loving spirit is hard to miss even if not face to face. The world needs more people like her. Thank you Madeleine, you...
Read moreThis office was extremely polite, knowledgeable, and quick to help us with what we needed. We were fortunate to get our call picked up by Jessica, who sent us to Tracy in order to retrieve some specific records we had spent months looking for. Tracy told us how much easier it would be to retrieve them online. But she didn't stop there. She stayed on the phone while walking us through the process... and made sure we were able to pull up the records. She was more than just friendly. She made us feel like family. This office is lucky to have amazing employees like her. We give this office 5 stars and Traci 10 stars! Thank you again for your...
Read moreI would like to address that review to Tracy A Steers. She was so amazing!!! Professional: Tracy knows how to address to the customer with kindness, passion for what she’s doing, she gave all details, explanations, everything and at the end you can’t find any questions for her. you can see and feel how dedicated she is to make her job easy and the customer happy. I do not have a way to explain my experience there. And I wish people can follow her as a model. Thank you Tracy may God blessed you and your family!!! We are proud of you, you are the type of person that our society...
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