I hate posting these and want to be clear that the way we were treated by one staff member is probably not a reflection of the owner or other staff. Our family went in to shop and my 4 1/2 year old picked up one of those little plastic snow globe type things and shook it to see the glitter fly around. He felt something wet and “Pokey” on it and panicked and dropped it. It shattered the floor. My husband apologized and so did my son to the front staff and asked for supplies to clean it which we did. My son apologized and tried to explain what happened. We thought that was the end of it but when the 6 of us were checking out with all our stuff I noticed my total amount was much higher than my math and so I asked the prices again. She said (right in front of my son) “The price is correct but he broke something so you’ll be paying for it”. To say that her demeanor was professional or kind would be a MAJOR stretch. My son of course becomes upset. I can completely understand that if people go in and break things even by accident a shop has every legal right to make sure it is paid for however this item was defective when he picked it up. We were lucky it didn’t cut him. To sneak it into my purchase without a word and then be rude to a 4 year old is just gross. My husband ended up paying for it and we left the other 10 items behind. I will never return and will never recommend this shop to...
   Read moreA little history lesson was included in our shopping experience! The gentleman working was so kind and knowledgeable, made our experience fun! Great selection and reasonably priced gift shop items. I read some other reviews about it being pricy but if you are familiar with gift shop pricing or retail for that matter in tourist spots, it is very comparable and a much better selection compared to a couple other places we stopped in at as most of our souvenir money was spent here! Thank you so much for making our quick trip in as one of the highlights of our visit to...
   Read moreI loved this little shop! They carry such a huge variety of items. I used to live out here and never came in. So on a weekend trip out to Glenwood I wanted to make sure I finally stopped in. I was pleasantly surprised! The owner was so personable and friendly. The young lady that checked us out was friendly and efficient. I knocked out my mothers day gifts for my mom in one shot! I will be back every time I come for a visit...
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