Absolutely, positively one of the worst customer service experiences I have ever had. We arrived at 7:30, place was full so we were given a table at the back of the restaurant which was fine. Young girl that sat us was very nice, so far fine. Ordered our food. An hour goes by and we need to get up and ask if our pizza is still coming (clearly at this point we were outta site outta mind for the gaggle of very young people ‘running’ this place). We were told ‘oh yours are next, 2 minutes’. Another 5, 10 minutes go by. One arrives (we had ordered 2). Waiting again, no other pizza. Get back up to talk to the clearly inexperienced staff to literally wait for the other one & to be sure someone was actually going to be kind enough to deliver this precious pizza that took at this point an hour and a half to arrive. Keep in mind there are no other diners except for a small party that sat down a good hour after us and got their pizza at the same time. Something clearly went wrong in the kitchen and when we let the staff know that we were not happy they were unbelievably rude. When they did bring out the second pizza the young girl said nothing and literally dropped down on the table and walked away. A minute or so later the same girl came back and slammed the bill on the table with emphasis & angrily. At this point it was almost 9 and suddenly we mattered to the staff because they wanted us out. If you are going to make us wait an hour and a half for pizza (again pretty much no other customers for the last hour we were there) and then expect us to wolf it down so you can leave on time? Wow. And there’s more. When we asked to speak to whoever was in charge it was met by the gang of young people (what it felt like at this point) with sneers and chuckles. Maybe 10ish minutes later one of the teens says ‘he’s just got out of the bathroom he’ll be there’. The absolute most inept ‘manager’ (again very young) had absolutely no idea how to talk to us. Whoever owns this place do yourself a favor and when you say you offer ‘family friendly’ dining like you do on your website you might want to explain what that means to your staff & you might want to invest any more time/money into having someone ‘running’ the place have at least the basics of customer service covered. After a frustrating, depressing dining experience there the ‘manager’ literally berated us with a sneer on his face and literally told us we were rude. Quite literally the absolute worst customer ‘service’ I have ever encountered. May be reaching out to the local chamber of commerce as well as the owner as it went beyond just bad service. It was insulting and would like to be sure the ‘manager’ ‘C’ is held accountable. All we set out to do was eat pizza & walked away with one of the most atrocious, demeaning customer service experiences of our lives. It unfortunately put a damper on our rare evening of getting to have dinner with family from out of town. Shame, shame. Whoever owns this place would be wise to do themselves a favor and maybe have a presence or at least hire someone who has any customer service experience as opposed to ‘C’ who has 0 aptitude to talk to customers. Horrifying. The people making the food seem to care as the pizza was good. But absolutely does not make up for the awful customer service.