Logan's Roadhouse — Local services in Jackson Township

My girlfriend and I have been really busy recently and haven’t went on a date in a long time. We finally had some time , and we were both huge fans of the old Logan’s , so we went here.

This was such a uniquely bad experience that I legitimately had to apologize to my girlfriend by the end of the night. Let me explain:

Lights are comically bright. Uncomfortable, and so bright that I saw my girlfriend in a higher definition than I’ve ever seen her (and let me just say, some things are better left in the dark if you know what I mean!) Legit couldn’t hear our waitress. It wasn’t due to the background noise — there hardly was any. She just didn’t talk loud and spoke unreasonably quick. Legit don’t know what her name is. Ordered the 8 oz sirloin and I’m nearly positive it was 6oz — and tiny by those standards too. Medium Rare steak was medium well. Mac and cheese, rice, and fries were just mid at best. Our waitress was decently attentive but seemed impossibly stressed for having three tables — legit didn’t stay at our table for more than seconds at a time. No time for small talk. Only had time to serve the mid, incorrect food from the kitchen. I get it.

But none of those were even the worst part… nothing compares to the fact that we were given just two rolls in our original roll basket.

To the reader: I challenge you to think — have you EVER been given just two rolls at a restaurant? Industry standard is table size + 1, and a lot places will give four minimum.

Two rolls?? I’m an AMERICAN. Give me so many rolls I can’t even eat the comically small "8oz" sirloin.

If the two rolls was a policy thing, the policy sucks and is blatantly unamerican. If the quiet waitress chose how many rolls we got, I just want to know...

Was it something I said? Do I remind you of someone that hurt you? Why the bread-based-vendetta? I'm sorry!

The peak of the night was when we saw our quiet waitress power-walking up to our table with more rolls though… determined look in her eyes. No eye contact. Didn't stop moving.

She just slid the basket of rolls across the table like she was sliding spare change to a homeless man she didn't want to talk to.

And then, once the rolls stopped sliding, my heart dropped... two rolls. Again.

Like genuinely, what did I do? Am I being targeted?

The worst part is how effortlessly and nonchalantly she slid the two rolls across the table too. Lowkey aura on her part. I was impressed, but considering the circumstances, it does pain me a bit to say that.

I've been to places that are legitimately terrible though — and this isn’t one of them. The food is edible and the service exists. This place lives in a bizarre middle ground where it’s genuinely not terrible, but absolutely atrocious at the same time. An uncanny valley of a restaurant -- seems normal on the surface, but you can't quite shake the deeply uncomfortable feeling that something is off... something is wrong... that this is something close to human, but not quite.

And there's a reason the uncanny valley is so uncomfortable. As humans, we come to expect human things to feel... well... human! We expect normalcy -- we expect the things we've seen thousands of times to look the same the next thousand times. But in those rare moments that the "humanness" is slightly off -- the smile is too plasticky, the eyes don't move quite right, or they give you two rolls, it's deeply unsettling.

Unforgettable — but in a “causes mild PTSD and some nightmares”...

First time for us at Logans Roadhouse Grove City. The potato skins were awesome. The drinks were good. Now about the meals. It was my wife, her friend and myself. My wife does not eat meat, but can usually find something, even at a steakhouse. She ordered a grilled cheese and fries off of the kids menu. Our server informed us that there is a $3 upcharge for her to order that. No biggie, but what? Anyways, I ordered 12 oz ribeye, medium. The food comes out, this is where it gets good lol. My wife's grilled cheese is actually a dinner roll with an unmelted slice of cheese, accompanied by literally like 12 French fries. Haha wth? A girl not our server brings my steak out. She asks me to cut into it, to make sure it was cooked properly. Before I could, our server came back and started talking as she walked away. Then he walks away. I started my steak at an edge and it wasn't terrible. When I cut into the center, I kid you not, I think it moved. This thing still had a pulse. I'm not picky and I NEVER send my food back. A little under is fine, but this was a no go. I ate what I could at the edges and left the rest to die in peace. At the end of the meal I was asked if I would like a box. I said no. The waiter, named Kilo who was awesome by the way. Best thing about the place. Asked if something was wrong, I said I ordered my steak medium. He looked at the plate and said that's rare, rare. I said yes it is. He asked if I wanted to speak to the manager and I said no, but my wife's friend says yes. Lol. After Tanner, the manager finally comes by, he asks if there is a problem. I explained that I ordered my steak medium and he looks at it. Same reply as Kilo. That's very rare. Yes. I told him that I wasn't looking for anything and I never send my food back. He says Would you like me to do "something" to make it right. What kind of question is that? You're the manager, you see there is an obvious problem and you want me to come up with a solution. I was just like what? Then Tanner says next time you come just ask to speak to Tanner and I'll make sure your steak is a perfect medium. I said, should I really have to do that? So anyways not a great experience $108 with tip and now I have to figure out what to eat for dinner. Lol. I do want to mention again that our server Kilo was awesome, very polite, respectful, courteous, and does a great job. ...

TLDR: Just go to the texas roadhouse that’s in the same parking lot. At least that won’t feel liminal.

Our trip to logan’s was unforgettable, just not in the way we anticipated. As someone who grew up visiting the chain, I was excited to try this new location. However we left feeling confused.

Our server greeted us eventually for our drink order but unfortunately we did not catch her name because she was so soft spoken yet spoke incredibly quickly we did not understand what she was saying. Service wasn’t bad and she was attentive for the entirety of our stay but we asked “is this really happening right now?” over and over to each other we genuinely felt like we were in the twilight zone.

The utter confusion on our faces when she sat down a basket of two rolls in front of us was probably priceless to any fly on the wall. While this feels nit-picky, we have never been to a place that advertised their “delicious hot” rolls yet only gave 1 per person. Unsure if this is policy or if we were just being teased with food but come on. Having our poor server run back and forth with rolls one at a time felt understandably disrespectful and greedy. If you are curious on taste, i wish i could tell you but all I tasted was butter.

The lighting was jarring bright and tables were left unclean for the entirety of our stay as well from other sections, which was odd since there were only a maximum of three other tables currently sat. I actually watched 4 other employees just hanging out while i had to sit and look at my borderline neon green broccoli.

when the food arrived, our steaks were decisively small even though we ordered 8 ounce steaks (which isn’t large already I understand). We genuinely believe the kitchen mixed up steaks or hate us because we were charged for the 8 ounces. They were also noticeably over cooked. The steak still tasted good though for the 4 bites i got out of it. The sides noticeably got concerning cold within minutes of setting down.

We do not think we will be returning anytime soon to this restaurant. Never have I left a restaurant perplexed on what is happening behind the scenes while still feeling hungry. Hopefully things...