Pocono Biking, Jim Thorpe — Local services in Jim Thorpe

We did the 4 Day D&L Trail Inn to Inn trip for our 21st anniversary.

This trip exceeded every expectation we ever had. The customer service was excellent every step of the way.

This was our first bike tour of this type. Our tour guides Reed, Sierra and Evan were absolutely amazing. I brought my own bike and my husband signed up for a rental. When we arrived, Reed had three bikes for him to try. He told him to pick two of the three, and one would be a back up if he changed his mind. They treated my bike as if it were their own, taking very good care of it during the van rides and on the overnights.

The trail is absolutely fantastic. The scenery along the way is beautiful. It's downhill for four days, which makes the mileage very reasonable.

We were very well prepared for the trip, thanks to all the planning information. Sierra kept us all up to date as the trip approached and was very helpful, answering any questions we had.

They have put together a great support wagon and have arranged food and accommodations that are excellent! You will love the Inn at Jim Thorpe, Hotel Bethlehem and the Fox and Hound B&B. Don't skip the "field trip" to Bethlehem Steel on the second day!

Reed, Sierra and Evan were our guides. Reed and Sierra made sure every detail was in place throughout the day. They took turns riding with us. Evan rode with us the entire trip, and he is a wealth of information as you ride the trail. All three guides have extensive knowledge of the entire route, which is fascinating.

I encountered a snag on Day 3 - my bike broke! The guys made a valiant effort to fix it, but it needed a full shop. This is where their customer service went way above and beyond - Sierra offered her personal (very nice) bicycle for me to ride to finish the trip!!!

Kyle, the support van driver was SO helpful. He took good care of our bikes and carried our luggage each day. He had our luggage in our rooms each evening so that when we arrived we could just go straight there.

We just can't recommend Pocono Biking highly enough. Thanks for a wonderful...

Tl;Dr: Great service, great bikes, beautiful trail, and amazing emergency responsiveness. My partners and I went on a daytrip to Jim Thorpe and rented bikes and a shuttle ride from Pocono Biking to the top of their 25 mile trail. The bikes were quality and the trail was absolutely beautiful, with very obvious mile markers and signage the whole way down, and a really well maintained bathroom and water fountain stop about halfway down. The staff were all super helpful and friendly- especially so when one of my partners with a chronic grip strength issue started having increasing levels of difficulty maneuvering their bike and about three quarters of the way down, their wrist gave entirely and we all had to stop. The wonderful staff member whose job it was to follow behind on the trail (whose name I didn’t get and who I might have misgendered, I am am so sorry!) kept close to us, and when it became apparent that we couldn’t progress any further and the sun started to set, let us know of another part of the trail with road access, and when they had signal, reached out to the rental shop to arrange an emergency shuttle pick-up. We split the party, two of us biked back to the rental shop as quickly as we could while the other two made way to the stop with road access. The sun had sent and the two of us that biked back to the shop made way to the parking lot of the stop with road access. It was maybe only about ten minutes after we got there that we saw the Pocono Biking truck (aka the most beautiful thing I’d ever seen) pass us and drive up the trail. Maybe another ten minutes later, the truck- driven well after closing by James, who was AWESOME!- made it’s way back to the parking lot with the two of us that stayed behind, all was well, and we didn’t even get charged extra.

Cannot recommend Pocono...

Our family recently had an incredible experience with Pocono Biking in Jim Thorpe, Pennsylvania, doing their 25-mile ride In early August 2024. This adventure is perfect for people of all shapes, sizes, and ages. The trail is generally flat with a slight overall 2% grade slope in your favor, making it manageable and enjoyable.

The bikes provided were in decent condition, considering they’re used frequently on the trail. The Pocono Biking team was fantastic—very friendly and clearly knowledgeable about what they’re doing. The bikes are Trek bikes, and while some people opted for e-bikes, we didn’t find them necessary unless you really struggle with long distances. Our group included riders aged 66, 65, and 24, and we all had a great time.

The ride itself is quite scenic, though somewhat monotonous at times. The path is a well-maintained crushed gravel trail, ensuring a smooth ride the entire way. One of the highlights was the chance to see the local scenic train pass by—perfect for a quick photo or video opportunity.

A couple of things to note: the van ride to the starting point takes about an hour. It’s an old school bus without air conditioning, which could be uncomfortable on a hot day, but it wasn’t a problem for us. Drinks and snacks are available at their place of business at the start of the ride, and you can pick up a sandwich in the small town before starting the ride. There are bathrooms and water stations along the way, but no other places to get food, so plan accordingly.

Overall, Pocono Biking offers an awesome experience. The ride is long but rewarding, and the staff’s expertise and friendliness make it even better. Highly recommended for a fun and scenic...