Imagine That — Local services in Lincoln City

The gentleman or shall I say man child working on 12/24/19 was rude and disrespectful towards the customers. Me and my significant other went in together to find something possibly for christmas since we were in the area. But as soon as we walked in we were watched like hardened criminals. When we were interested in something we were told to stop touching things. So we looked into the items in the glass case. He told us no leaning. Which is fine. But then yelled at us to stop touching the glass. My girlfriend was then yelled at to step back away from the glass because her large breasts were touching it. Needless to say we are taking our business elsewhere. His attitude was completely unacceptable. People like him are the reason people resort to purchasing items online. You shouldn't make your customers feel discouraged and uncomfortable in purchasing these items. If I could give zero stars I would. Attitude is everything in...

Today, I felt like I was shopping with a friend. I called before hand to check availability on items I was seeking and was met with a pleasant, friendly voice that was ready to help. Once I arrived at their facilities I was pleasantly surprised to have that same great customer service in store as well! As I started this with, I felt like I was shopping with a friend! Any questions I asked for were met with knowledgeable answers, I appreciate that this clerk had personal reviews on most items I asked about. She had great recommendations and I have some things in mind that I’ll be sure to come back for! I unfortunately didn’t catch the name of the woman helping me, however miss ma’am if you see this, YOU ARE WHAT IS GOOD AND RIGHT IN SERVICE INDUSTRY. The shop was clean, well laid out, I never felt judged and the prices are good considering tourist location and being the ONLY adult store within...

On our second visit to this store we were greeted by the same employee as the first time. She was rude and not welcoming. You immediately felt like you had done something wrong just by walking in the door. The first visit, we did not let her bad attitude ruin my 30th anniversary and we made a purchase. This time, I held a box to read it and she instantly started scolding me like a two year old. My husband and I were so put off, we left. I sent a private email to the, I'm assuming owner, with my complaint and concern of the employee chasing off customers. The reply from them was basically telling me it was my problem I felt the clerk was rude and suggested I damaged product and lied about having been to the store before. The store experience was bad enough but the response from the owner was enough to push me post a review of my experience publicly. I would not recommend spending any money...