We love the mission and work of HMI, so we purchased a membership. However, we’ve had very mixed experiences with their tours. We did Third Ward and North Point Mansions - two off their regular tours - and they were great. Highly recommend. However, we did a specialty tour (higher ticket price, even for members) on German history and were very disappointed. The guide refused to wear his microphone properly, despite requests from guests, so sound was poor. His commentary also wasn’t quite as interesting and didn’t flow as well as other tours we’ve done. We didn’t always understand why we were looking at a particular building or what the connection was with German history. It didn’t feel worth the higher price tag at all. So experiences with HMI have been hit or miss. We’re hoping that getting back to their regular tours will be...
Read moreEverything you could want to know about Milwaukee, down to the most specific minutia, can be found here. Drop in for one of their many entertaining tours of the Milwaukee area (Downtown, skywalks, Third Ward, Riverwalk, Brady Street, just to name a few) or to browse their many Milwaukee and Wisconsin-centric books. The guides are well-informed and entertaining. Precautions are in place! You must wear a mask in the store and on the tours and tour numbers are kept small to encourage distancing. Personal headsets allow for distance between you and the guide as the...
Read moreEnjoyed our visit today. Amazing selection of gifts and historical literature. Nice Christmas ornaments, lots of books, puzzles, and prints!
The employee, younger girl with brown curly hair, was not very friendly, spoke minimally, and the only words she spoke to anyone without approaching them first was to a couple where she said “you didn’t close the door!”
We all have bad days but a positive first impression is always best, either mean it, fake it, or...
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